"Hi guys! I just ordered a pair og sneakers from Milanoo.com and they're so cheap and great! Loved them so much!! :)"
"Gracias MILANOO, todo salio muy bien, el vestido perfecto la talla perfecta, mi novia encantada,no puede estar mas feliz, se escogió la talla por la tabla y fue perfecto, MIL GRACIAS la tela y todo lo demás como se esperaba, el tiempo de entrega para colombia 29 dias mas el tiempo en la aduana de colombia unos días mas; en total 40 días hasta llegar a casa , no se desespere si se demora un poquito jejejeje.... GRACIAS..."
"
Good products and good prices but many of their policies are set up to make mistakes difficult to rectify.
My first order with milanoo, i got the sizing wrong. I requested to return the clothes for an exchange. However , I went out of town on business and was unable to send it immediately. When i returned, i discovered that once you request a return you must send it within a few days or you lose your ability to return the order.
Against my better judgement, I orders from them again. It was 10 percent off and free shipping. After i returned from PayPal, i pressed the submit button only to realise that the web page automatically opts in for "expedited" shipping and charges you high shopping rates after i had already agreed to a set price and free shipping when i entered my PayPal information. I believe this is done purposely. Secondly, there is no way to immediately cancel your order. You must send a message to customer service which will only send a reply when it is convenient for them. Replies usually take a good portion of a day since they are in China. Their online policy states that after 24 hours there is a restocking fee of 30 percent. I received a reply from them late the next night. They assured me i would get a full refund. But it was so close to the 24 hour deadline and it takes so long for them to respond, i was scared they would charge me the restocking fee. If it were a normal company i would believe the customer service rep, but due to my pervious bad experience, i could not trust them to go against their written policy.
To make things even worse, they claimed that due to my correspondence my order had to be delayed. Therefore they basically stole my expedited shipping money and didn't give me expedited shipping because i inquired about cancelling.
This company does not have good customer service by any means. Having a representative available does not equate with good service.
If you order from this company, be very very careful, double check all fees, stay on your ps and qs and hope you don't have to go out of town."
"J'ai commander plusieurs robes et autres accessoires sur Milanoo et j en ai été totalement satisfaite^-^
les robes sont très bien réalisée et solide le tissus est agréable et les prix sont raisonnable...
Je suis heureuse aussi car leur vetements sont adapté a ma carrure 38cm(en général sur d'autres site je ne trouve que des robes avec une carrure trop petite environ35cm)
les chaussures sont solides aussi la matière très belle pour un prix vraiment abordable^0^
La livraison est assez rapide et les colis bien protégés.
le service client répond rapidement aux question ce qui est super et je ne vois pas quoi dire de plus ^^
Donc pour moi rien a redire Milanoo est un bon site que je conseille sans hésité ^__^"
"100% perfect, good expirience! high quality of the items, i bought a lot of clothes and gundam model, all perfect! if the delivery became faster i buy only in the site!! the sizes fit well, the material are good, a lot of the pictures are the ssame of the products, thanks, only this review annoyng me XD LOL 100% perfect, good expirience! high quality of the items, i bought a lot of clothes and gundam model, all perfect! if the delivery became faster i buy only in the site!! the sizes fit well, the material are good, a lot of the pictures are the ssame of the products, thanks, only this review annoyng me XD LOL 100% perfect, good expirience! high quality of the items, i bought a lot of clothes and gundam model, all perfect! if the delivery became faster i buy only in the site!! the sizes fit well, the material are good, a lot of the pictures are the ssame of the products, thanks, only this review annoyng me XD LOL 100% perfect, good expirience! high quality of the items, i bought a lot of clothes and gundam model, all perfect! if the delivery became faster i buy only in the site!! the sizes fit well, the material are good, a lot of the pictures are the ssame of the products, thanks, only this review annoyng me XD LOL"
"This body suit was in superb quality and was delivered quickly. Milanoo offers the best price per unit selection and I love ordering from them! "
"I recently bought a dress from Milanoo and I am very satisfied with the way it fits, the easy care the professional way they treated me. The dress came in the mail the designated time Milanoo said... So I thank you :)"
"Envío en el tiempo estimado.
Muy buenos productos."
"It was a great experience with milanoo.They have large collection of fashion items and just be careful to Choose the correct size and you'll get exactly what you want.Probably the one of the best online purchase i did."
"Milanoo is a wonderful site! They have a great selection of different kinds of clothing. They have 24/7 live customer service and EXCELLENT responding time to inquiries you send to them! Their prices are very competitive, as well! Overall, this is an excellent company that I highly recommend!"
"This dress when I opened it, it began to rip. The fabric was cheap and it started spraying black dust all over my room and covered my body when I tried to try it on. It is absolute crap. It looks nice in the picture but it is absolute crap. On closer inspection I noticed that a lot of it wasn't even sewed it was glued. With shipping I spent over 60$ dollars on this and looked forward to it. I thought it would be great based on reviews. But it is crap. Don't buy. They make the return process impossible and just take your money."
"Questa è già la seconda volta che ordino su questo sito e la prima volta il vestito è arrivato con qualche giorno d'anticipo e devo dire che era perfetto (it_mi_130618090358_018)... Come da foto...le cuciture perfette....peccato che mi era grande e infatti per questo vi consiglio di ordinare sempre le cose fatte su misura.
Il secondo ordine ho voluto farlo per prendermi il mio vestito da sposa che utilizzerò per la cerimonia civile... è arrivato oggi con ben 2 giorni di anticipo ed ora sono tristissima perchè purtroppo non mi và bene... la taglia è troppo piccola e devo rimandarlo indietro... Spero che me lo sostituiscano senza problemi visto che non sono nemmeno riuscita a infilarlo tutto perchè si è fermato sui miei dolci formosi fianchi. Per ora non ho avuto problemi... speriamo di non averne col cambio. Comunque attenti alle taglie..seguite bene le tabelle. kisses
Come non detto.. sito bocciatissimo per le politiche sul reso.
Mi hanno detto che per restituire il vestito non c'era problema MA che le spese di spedizione erano a carico mio sia all'andata (italia-cina=50€) che al ritorno (?) e che comunque prima di ottenere il rimborso il vestito avrebbe dovuto superare il controllo qualità e leggendo tutte le recensioni negative (si inventano di sentire del profumo sul vestito) non ho voluto rischiare di perdere sia vestito che soldi (mi è costato la bellezza di 250€).
Attenti a non sbagliare taglia se no la prendete in quel posto."
“Ci scusiamo per l'inconveniente ma la taglia inviata corrisponde al numero da lei richiesto.
Prima di inoltrare gli acquisti consigliamo ai ns clienti di prendere le reali misure del corpo e confrontare i cm con i dati presenti nella tabella "lista taglie".
Qualora richiedesse il cambio dovra' rispedire il capo presso la ns sede a sue spese, una volta che la merce sara' giunta presso la ns azienda inoltreremo il cambio.
Tenga presente che la seconda spedizione ( dalla cina in italia) sara' nuovamente a suo carico.
Qualora accettasse tale iter prepareremo i moduli per la consegna.
Se la taglia personalizzata non corrisponde ai dati che lei ha lasciato,procederemo il rimborso completo,inoltre lei non ha bisogno di rispedirci l’abito. Tuttavia per poter valutare come da lei sostenuto le reali misure del capo necessitiamo di alcune immagini del modello.
Nelle foto deve essere visibile il metro da sarta dalla numerazione zero.
Tenga presente che lei dovra’ accedere il suo account per inoltrare la richiesta di RMA entro 7 gg della consegna.
In attesa della sua risposta.”
"Estoy super contenta con mi pedido a parte de llegar todo correctamente, lo he recibido antes de lo quesperaba.
Estoy muy contenta y deseando volver a compar en milanoo"
"very good !!!
beautiful products"
"Great Company and awesome selection of products. Even if you're not a fan of cosplay (which is what I got) you're sure to fall in love with their shoes, fashion and makeup! I'll be sure to order again soon!"
A rep from Milanoo, milan2011, has responded:
“Dear Leaffall,
Thanks a lot for your purchasing ,and we're very sorry for the lolita dress could not meet your expectations.We would like to do our best to resolve the issue fairly .
Would you please kindly apply a RMA for the issue .Please refer to this page to stay on the top of "how to apply RMA"by the following link http://www.milanoo.com/help/index-id-1295-keyword-RMA.html .
Please do not hesitate to reach us out once you need further assistance .
Greatly thanks and best regards for you!”