"Great online shop. i bought a jacket recently, and was satisfied of the product. It was just as shown on the website. Way to go Milanoo!!!"
"Ok jacket. I'm a perfect American Eagle Tshirt Medium. A bit muscular too. XXL asian is still a little small feeling and lacks elasticity. Material looks a bit different from picture too, very thin.
"
"Recently received a gorgeous pair of heels from Milanoo! Very high quality & worth the price I paid! Now I'm eyeing a few coats from there because winter has started. Highly recommended to everyone!"
"I started ordering items from Milanoo.com about a month or so ago, and I'm so impressed with the prices and quality of the products that I look forward to ordering more items from them. Also when I placed my order and needed it by a certain date, their customer service was amazing, they got the dress I ordered to me two days quicker than I needed it with out putting me through any phone calls or having to pay extra."
"I am really disapointed by my experience on MILANOO. I ordered a coat and what the item I received was complitely different of the picture on the website. I receied a coat of low quality and very small. It feel really abused and I've really lost my money. Moreover, I could send back the item and have my money back.
I advise you not order on this website it is swindle !"
"I'll say this now, Milanoo is GREAT! I cosplay anime shows, games and books. I spend two thirds of my time in Cosplay. I never leave my house without having a wig or cosplay on. When I want to cosplay something new, Milanoo is the place where I go. I bought a wig a few months back for my Partner's birthday. When the wig came in the mail, she loved it. she cosplay's a character from a NIP (NOVEL IN PROGRESS). Her character has silver hair. she never took the wig off for the first two months of having the wig. I, Myself, three years ago bought a cosplay wig from a video game called Starry Sky, heck, i even bought the whole cosplay. when the cosplay came in the mail, i wore the outfit for a photoshoot of the STARRY SKY cast and i'm now 19 and the wig is still in the same shape as when it came in. Last month i bought a KADAJ wig from final fantasy vii advent children, and when the wig came in the mail five days later, i styled it up and it withstood a one year old baby that my friend has. i recently took the KADAJ wig to MECHA CON 9 as part of another one of my characters from my NIP. I sprayed temporary white hair color in it (the kind of hairspray from partycity) along with hairspray, gel, and hair wax. it withstood my PYT Hair-straightner, and the flood lights of the stage at MECHA CON 9. MILANOO's wigs and cosplay are top notch to me and my friends who cosplay. I've had people at MECHA CON, LOUISANIME, ANIME MATSURI plus more ask me where I get my wigs and accessories along with my cosplay. I recently bought a Nia wig from the anime Gurren Legann and it's amazing.I reply with the same answer every time......MILANOO."
"I bought 3 clothes-jersey XL and one is very small.
"
“Dear mimimalamiss,
Please accept our sincerest apologize for any inconveniences you've experienced.
Regarding to the issue you mentioned ,please feel free to apply a RMA for your order .Our RMA team CSR wish to do their best to assist you .Please refer to this page to know more about how to apply a RMA on our site at the following link http://www.milanoo.com/help/index-id-1295-keyword-rma.html.
Sincerely,
Milanoo CS dep.”
"Beautiful dress and gorgeous full length satin dress. I had mine custom made, well worth it to get the length right. Needs long pannier if you want more volume. Purple outer skirt has draw tapes to ruche the skirt at the front and back."
"Excelente atención al cliente, excelente envío y muy muy buenos los productos.
Milanoo demuestra ser una empresa de excelencia y con personal también de excelencia.
Gracias."
"The boots were really cute i loved my shoes the only issue i found was on the shippment it takes them a while but in the end the wait was totally worth it. The customer service is great they respond to your problems in less than a day! I hope every one gets the same satisfaction as i did... "
"Lo siento si escribo en español,es que si uso el traductor de Google lo mismo no lo escribe bien xD
Hará un mes les hice un pedido (ha tardado un mes en llegar por la forma de envío que yo elegí),y llegó hará una semana en perfecto estado,incluso antes del tiempo que yo tenía aproximadamente estimado. Así que estoy muy contento por el trato y el artículo,espero hacer más pedidos en breves. Gracias!!"
"I recently made an order on the 10th of october. I was told by fedex that it would be here on the 18th. On 18th i checked the tracking again and saw that it is not due for delivery. So i contacted Milanoo live chat and they told me it will be here. I paid extra for shipping and its still not here. I tried calling fed ex and they told me that package will not be delivered. I am so angry because it was an anniversary gift for my husband. When i spoke with them they told me the only thing they told me was to wait for the package. No discount,no refund just to go on here and write a review or to like their fb page for a coupon off next purchase? Really this is what Customer Service is. I guess I shouldve known better since the company is out of country. Never Order from them."
“Dear Samantha4319,
Please accept my sincerest apologies for any troubles we've caused you .
As per the issue ,we checked out that the package has arrived in local FedEx facility .We were told that the courier will dispatch it to you on weekdays ,they were on holiday for weekends ,please keep your phone is connected so that the courier could contact you timely.Your kind patience is highly appreciated!
Please do not hesitate to contact us if there is anything else we can do for you .
Faithfully,
Milanoo Customer Service Team.”
"I received my clothes today, looks great. unfortunately not all clothes had a good quality, one of them the buttons doesn't fit and 1 is missing.
I am very happy with this new clothes and hope with this review to confirm the future customers that Milanoo.com brings good quality.
"
"I ordered a Link from The legend of Zelda cosplay on September 26 and received it on October 15. It's just as I expected, and quite nice especially considering the low price."
"I love this dress and I am very glad that I bought it. It is fitting for both work and party and has a great color combination. Further, it has good quality and quick shipping. "
A rep from Milanoo, milan2011, has responded:
“Dear mimimalamiss,
Please accept our sincerest apologies for any inconveniences you've experienced.
Regarding to the issue you mentioned ,please feel free to apply a RMA for your order .Our RMA team CSR wish to do their best to assist you .Please refer to this page to know more about how to apply a RMA on our site at the following link http://www.milanoo.com/help/index-id-1295-keyword-rma.html.
Sincerely,
Milanoo CS dep.”