ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2013-07-30

"bonjours alors voilà, j'ais reçu mon article, est je crois que je n'ais jamais été aussi heureux le vétement est classe et la texture est agréable ce qui change des vétement acheter au magasin, bien que le temps d'attente soit long au moin ne se déplace pas, merci au service de clientel ultra poli qui nous donne de bonne information détaillé, un grand merci a ce site de vétement."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
2/5

2013-07-29

"Bonjour. Je pensais que je recevrai les tableaux avec châssis (comme sur les photos du site web!!!!)..Or tels ne fut pas le cas !! :( J'avais hâte de recevoir mon colis mais maintenant que je l'ai, je suis triste de le laisser dans sa boite car je vais devoir acheter du bois pour confectionner les châssis moi-même (et qui va me coûter encore des sous)..ça serait bien que Milanoo précise que les châssis ne sont pas compris!! Bon sinon coté attente:2 semaines: je suis satisfaite!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-27

"I want to share my experience with my favorite website Milanoo.com, because I'm very happy with my experience. I ordered a beautiful hat from there and got my package so rapidly in very very safe and secure condition. I love how they send the item in the package. Shopping from Milanoo is very easy. The customer service is very helpful and cooperative. I really love to shop from there again and again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-07-25

"we were looking for some extra ordinary costumes for the special occasion of our daughter's engagements.browsing site after site,
then come across Milanoo.com and finally our search is over , we
did shopping by just sitting in front our laptop.The best part is
Milanoo have delivered the quality products which we just looking for.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2013-07-24

"Nice products, quality and variety. The only problem is that the size is mucho more smaller (2 or 3 normal sizes) than European, American or Latin American sizes. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2013-07-26
A rep from Milanoo, milan2011, has responded:

“Dear customer,
Thanks very much for sharing your shopping experience here.
Your kind suggestion will be conveyed to our product dep,more policies should be figured out to control the size version.
Your continuous support is the most important motivation for us.
Best regards for you!”


Verified
5/5

2013-07-24

"Super produit délai respecté vraiment satisfaite"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-07-22

"Very goods products, items as decribe, crazy prices, fast and kind communication, helpful customer service: A real pleasure to deal with. Definitely recommanded"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-22

"I purchased blue strappy wedges from Milanoo..love them..great quality..exactly as shown..Amazing shoe, Speedy delivery and great products (especially their heels. This is my third time I have purchased from them and it is GREAT! Thank you ! I will continue to purchase items from here. I love Milanoo shoes..would always buy from here...it took around 20 days for me to receive..the processing takes a little longer time..but they are super comfortable and nice..wearing them often of late..the blue goes with everything and looks so fabulous..recommend them..
Order Number: en_mi_130523010131_630
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-07-18

"I am really picking about shopping for clothes online, but this is the best site to do it at! They gave me great customer service and I couldn't ask for a better place. I ordered something that a little too small but they helped me out by giving me great customer service and then my clothes were awesome! You have to shop from here or else you are setting yourself up for failure somewhere else!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-17

"I am happy with the customer service which Milanoo website gave me when I ordered branded jeans from this website. This website is known for its quality and low price. My college friends suggested buying from this website as they were happy with discount which they received while buying online from this website. Even there is a sale going on this site which can help you buy in bulk and avail discount on most of the products. Thumbs up for these great products at an affordable price. I am very happy with my purchase. People this is the perfect way to buy online."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2013-07-16

"DO NOT SHOP FROM THIS VENDOR - Liars and thieves - I had a horrible experience with Milanoo, actually horrible experiences. I was getting married and had about 4 mos to get a dress. I ordered one from Milanno and even though I followed the sizing directions, it was way too small. I called to talk to a cust service rep and she was pleasant and suggested I order up 2 sizes. She counseled me to return the dress and even order a few to make sure I got a good fit because I can always return them.
I returned the first, and I ordered three more following her instructions. All three were still way too small. I decided that Milanoo just wasn't the write seller for my body type and returned the other 3 dresses. IMPORTANT TO FUTURE BUYERS - I was not told that it costs over $100 to ship returns back to Milanno and they DO NOT offer free returns, like some of our trustworthy sites in the US (Zappos, Ann Taylor, J Crew). After 4 weeks of shipping and $112 in shipping costs and an email to them with the tracking numbers (both US and China)I received an email that they were closing my account. I forwarded them my latest email, twice. Another 3 weeks go by and I get an email that they are only going to refund for 2 out of the four dresses.
I emailed them back for an explanation - didn't hear anything. I emailed again after one week, didn't hear from them. It took FIVE emails and a threat to leave a bad review before I heard from them. They told me that 2 dresses had a perfume issue and a corset issues. I told them that was impossible because I tried all dresses on after getting out of the shower, that I don't wear perfume and that I couldn't even tie the corset because I tried them on alone.
They persisted that there was a perfume issue and asked me to understand. All I understand is that I paid over $1,000 plus $112 in shipping to return 4 dresses exactly how I got them and was refunded $350 dollars. In my opinion, Milanoo stole about $800 from me. They don't respond and they are liars.
DO NOT SHOP FROM THIS VENDOR!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2013-07-17
A rep from Milanoo, milan2011, has responded:

“Dear JHCOOKIE,,
We would like to apologize for any inconveniences we've caused you.
After a conversation with the CSR who is in charge of your case ,please not to worry ,we'll do our best to offer the most suitable solution for you .Some pics will be figured out for you to prove the problem.
Many thanks and best regards for you understanding!
Sincerest regards for you.”


Verified
4/5

2013-07-16

"je viens de recevoir ma commande à paris en t bon état et bon qualité
a la prochaine commande
merci Milano
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2013-07-12

"I liked making the purchase at this store, very good service and a lot of product to choose
I recommend it 100%
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-07-11

"I recently bought 2 items from Milanoo and they were dispatched extremely rapidly and delivered very shortly after. The prices were excellent and in the past I have never had a any problems with Milanoo and recommend them 100%! The vast array of high quality products they offer with such extraordinarily low prices will continue to bring me back time and time again. They are simply second to none and easily the best in the business!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2013-07-11

"waOOOOoouh !!! robe de mariée reçue 24 jours après et et et ??? elle est magniiiiifiiiiique !! encore plus belle en vrai
POURQUOI PAYER PLUS SI MILANOO EN EST L ASTUCE
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges