"Basically you get what you pay , your paying a cheap price and you get a bad quality item , despite the quality , the products look good and they are worth it"
"just got my order on dakimakura from milanoo today.. the goods are exactly the same with the one you ordered.. the customer service is good as well, when i asked something about my order from this website, the next hours they replied to me.. which is really good, if you haven't experienced an online shopping before, i also might buy more goods from this store"
"Buyers should really read reviews before making purchases. I ordered a dress for my wedding and paid in hopes of receiving it in atleast 2weeks. I even email customer service to verify receipt of payment but had to log on to my account just to find that it would be a little over a month (days until my wedding) until I receive it. The customer service dept is hard to reach by phone b/c they "supposedly are moving to a new place." I never received confirmation emails regarding status or updates on my account. After trying to come to negotiate with this company, no one tried to accomodate me to work something out so I CANCELLED. After all the trouble, they still charged me 30% for restocking. Lets analyze this situation. How are you restocking items that are not made yet? I feel like many buyers like myself are not aware of the fact that items have to made after purchase and it automatically entitles the seller to 30% of the purchased price. The customer service is awful, consider yourself warned."
"Just got my order in.. i am sooooo excited about getting to wear them.. the quality seems to be pretty good.. the price was great. The shipping was as they stated on the page and I mean for as much as I paid for it , which was nothing , was good for me. I will definately be a return customer!! Very satisfied with my order"
“Dear Norma78,
It's our great honor to get your sharing and compliments here .Many thanks for your support.
We will be more happier to get your story shared on our website at the following link http://www.milanoo.com/testimonials.It's available for you to get the chance to win the newest ipad at the end of the month as well.
Any further concerns ,please do not hesitate to contact us .We'd be happy to serve you at any time .Thank you!”
"My first and last ordering from this website. I was told I would receive my products in 17 days, it took 20 days. I had to write them asking why one of my shirts was suddenly off my order page, they gave me a refund for it, but did not say why. Im guessing it was out of stock, but Im only assuming because I was not notified of why it was taken off after I had already ordered & paid for it. I received my shirts and they are very poor quality, they are extremely to big and not how they looked and fit the girls in the picture. I wouldnt have paid $2 for these clothes. I will be giving them away.bc I dont even want to fool around with their complicated return process. "
“Dear TracyAnn0828,
As per the problems you've met,I would like to apologize for any inconveniences we have caused you.
Please kindly advised that an interpretation e-mail has been sent to you to note that the item 09260182706 was out of stock on Feb 19th.Would you please have a double check of your inbox.If the arrival product comes in a poor quality,you're welcomed to apply a RMA to feedback the issue to our customer service team via "my account".Your feedback will be highly supported by us.
It would be our great honor to get your continue support and keep watching us to monitor our service.Sincerely appreciated for your understanding and support.
We'd be happy to serve you at any time if there is anything else we can do for you .Wish a lovely day!”
"????? ??????? ???????? ???????. ??????? ?????, ????? ?????? ????? ???????? ??? ? ???????. ?? ???? ????? ?? ???????? - ?? ???? ????? ?????????, ?????????? ????????????. ???????? ????????? ??????? ?????? ???????????? - ? ???? ?? ???????! ? ????? ???????? ?????????, ??????? ????????? ????? ?????? - ? ???? ?????? ????????????? ??????. ???? ? ?????? ???????? ???!"
"Nice store, modern clothes that give your wardrobe a personal touch !
I wide variety of clothes and accessories ready to change your look for any occasion. "
"I ordered 2 pairs of shoes 2 weeks ago and they still haven't been shipped out from the facility.. But the money was deducted from my acct the same day I ordered my purchases... My goal was to wear a pair on my birthday, which has come and gone and the other for a special occasion in 3 days. This is most likely the first and last time ill order from Milanoo.com"
“Dear laraealford,
We're truly grateful for your feedback to us .Regarding to your concerns ,we would like to explain some details about your order as follows:
Your order is in process now.The estimate arrival time of your order is Mar 21st as the arrival time should include both of the processing time and shipping time ,the clause has been listed on each item page.Could you please be patient waiting? once your order is shipped out ,a notification will be sent to you very soon to inform the express company name and tracking number.
Any further questions ,please feel free to contact us .
Sinceresy regards!”
"Better than I even expected!!!! Quick shipping and the service is AMAZINNNG! They answered all my questions about my order so I felt really good about it. I ordered a winter dress and a printed button up, along with a bright yellow purse. I advise everyone to use the sizing chart, I did and the dress and shirt fit perfectly! The package comes with a cute 'Milanoo' magnet and thank-you card :) definitely shopping here again."
“Dear serenaserena,
Your compliments and kind sharing do greatly oblige us.Thanks so much!
If it's convenient for you ,would you please share some images when you on the dress on our main website or on our facebook page at the following link http://www.facebook.com/milanoo.us so that more and more people could enjoy the fascinating time.Looking forward to your pics!
Sincerely thanks for your support again~!
Best regards for you !”
"I want to thank Milanoo! I ordered many things and was satisfied with quality and transfer time. I will order a lot of with them in future and also will recomend it to all my firends."
"I received the order very fast and the quality of the item I ordered (a faux fur vest) is excellent. The vest looks exactly like in the pictures on the site.
The prices are very reasonable and the clothes are trendy and fashionable.
I really recommend this site. "
"My experience with Milanoo was perfect, the seller is very serious, and it has got amazing prducts. The dress I ordered was high quality and beautiful! So I'm very satisfied and I'll sure do more shopping on the website!"
"Hello! I often order differents zentais on Milanoo...i'm satisfied with nice colors,fabrics, patterns...now, i have 133 zentais (and it's not finished) in my closet for my blog http://lycrazentai.blogsport.fr
Bye
Erwan"
"Wir bestellen schon seit längeren bei Milanoo und sind begeistert von Ware und qualität
Wir bestellen immer wieder gerne."
"Cute, fast shipping, great service!!!"
A rep from Milanoo, milan2011, has responded:
“Dear Cakes30,
Regarding to the problems you've met here ,please kindly allow me explain some details about your case process.
First of all ,I would like to apologize for any inconveniences we have brought to you .You placed this order on Feb 22 and the estimate arrival time of it is Mar 25 as the arrival time of each item on our website include both of the processing time and shipping time,it's noted clearly before you submit the order .Your order is already in process now.Besides,one of our customer service representatives is always following up with your case and trying our best to find out the most suitable solution for you since we get your letter.Please be kindly understanding that we should strictly abide by our cancelling and return policy to handle each case fairly ,so 30% material fee is required for your order if you'd like cancel it now.
It would be our honor to get your trust that we wish to do our best to resolve the problem in a proper way .
Please do not hesitate to contact us if there is anything else we can do for you.
Many thanks and best regards for you.”