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Verified
3/5

2022-06-14

Missing Template and No Installation Instructions found in the the TV wall hanging units (2).

"Missing Template Diagram and Installation Instructions found in the the TV wall hanging units (2) packages. "

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Rep reply posted 2022-06-14
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you very much for your feedback. I apologize you were missing accessories in your order. I'm glad you reached out to us and we were able to send you the manuals. If I can further assist please contact me at escalations@monoprice.com.

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2022-06-13

fine

"As described, works well, inexpensive"

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Rep reply posted 2022-06-15
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for your review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-12

Everything I needed at wholesale prices!

"I needed some cable and accessories to run some Cat 6 cables in my house. I got 1000 feet of cable as well as keystones, plates, tools, and RJ45 crimps for much cheaper than any brick and mortar store near me. I will be shopping on monoprice first for bulk network cables and accessories in the future!"

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Rep reply posted 2022-06-14
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-11

Great purchase

"Price was good, delivery was fast, well packaged, customer service was super helpful. Would definitely order from them again!"

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Rep reply posted 2022-06-14
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-10

Good product, good price

"Very good deal, and faat shipping. Recommended."

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Rep reply posted 2022-06-14
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
4/5

2022-06-10

Mounted excelence

"I bought this for an outdoor tv box. Put a curved 55" Samsung(MY 2015) on it. Set it on and there ya go. Glides in and out smoothly for any seating position. It was a little out of level but mounted it to compensate without issue. "

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Rep reply posted 2022-06-10
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for your review. We're available to assist should you need support with your mount.

We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
4/5

2022-06-09

Great playing guitar

"I received my guitar in a reasonable amount of time. I set it up to my liking and everything sounds great. I would have given 5 stars but there were some scratch marks on the pick guard. I have requested Monoprice send me another pick guard. I hope they will do that. If you have any questions let me know. Thank you!"


Rep reply posted 2022-06-10
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for your feedback. I've emailed you to resolve this issue and I will keep you updated.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-09

Easy peasy

"Such a wide variety of items, always easy to find what I need. Prices are competitive and the stock available."

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Rep reply posted 2022-06-10
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-09

Great quality.

"Unbeatable price! Never disappointed with Monoproce."

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Rep reply posted 2022-06-09
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
4/5

2022-06-09

Problem with shipment

"One connection was broken to speakers . I had to resolver it. Then the cabinets worked fine."

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Rep reply posted 2022-06-09
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

I apologize one of your connections were broken. In the future you are welcome to contact us for an in warranty replacement and we'll be glad to help! You can also reach me directly at escalations@monoprice.com.

We appreciate your business.

Regards,

Laura P.
Customer Service Manager”


Verified
4/5

2022-06-09

Almost

"The RV leveling blocks were fine. The storage/carry bag had a vertical cut nearly the height of the bag."


Rep reply posted 2022-06-09
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

I apologize the carry bag has a cut. Please contact me if you would like us to replace it. I'll be more than happy to assist. I can be reached at escalations@monoprice.com.

We appreciate your business.

Regards,

Laura P.
Customer Service Manager”


Verified
3/5

2022-06-08

Difficulty releasing the plugs

"Happy with the immediate shipping. The product appears very functional, however the snagless feature makes the plugs removal from the socket only possible with pliers. Too thick of material protecting the release lever I suspect. "

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Rep reply posted 2022-06-09
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

I apologize the product is not working as expected. I am more than happy to assist with technical support or an alternate item. Please contact me at escalations@monoprice.com at your earliest convenience.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-08

Fast Service

"Always great service and speedy delivery."

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Rep reply posted 2022-06-08
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-08

Great price. And product

"Just what is advertised is delivered "

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Rep reply posted 2022-06-08
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service ManagerHello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”


Verified
5/5

2022-06-08

Stage Right SB 20

"Great sounding amp! Highly recommend it, you won't regret it!
"

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Rep reply posted 2022-06-08
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

Thank you for a great review! We look forward to doing business with you in the future.

Regards,

Laura P.
Customer Service Manager”