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Return/Replacement policy:
0.00/5

Verified
5/5

2023-06-28

Exactly what I wanted

"Easy ordering, easy coupon code usage, easy payment, on time shipment and delivery with exactly what I ordered. Couldn't ask for a better experience."

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Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Good product, good delivery, good service

"Good product, good delivery, good service"

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Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
3/5

2023-06-28

Slow Shipping

"Generally satisfied with the products and many coupons to use ,however the shipping takes FOREVER !@!"

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Verified
5/5

2023-06-28

Excellent purchase experience

"Product, amplifier, showed up in excellent condition fully functional
Just as expected
"

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Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

great high quality products, reasonable delivery

"great high quality products, reasonable delivery"

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Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Easy and quick at the lowest price I could find

"Great. No issues and a minimum of admin"

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Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

great prices and quality

"Best prices for what I wanted and the quality is great. Thanks "

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Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Monoprice ALWAYS delivers

"We have ordered a lot of items from Monoprice and have never been disappointed
I recommend them to everyone
"

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Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Great service as always

"Always quality products at the best prices!"

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Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Good product, what I expected and received timely

"Good price, product and delivery"

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Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Good quality & fast shipment

"Monoprice CAT5e & CAT6 jacks are high quality and easy to deploy. As usual, shipment was fast with good communication."

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Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
1/5

2023-06-28

Annoying

"Sent me a defective product. After several emails going back and forth, they ask me to send back the defective item which is about $10.00. Total waste of time. "

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Rep reply posted 2023-06-29
A rep from monoprice.com, polancomonoprice, has responded:

“Hello,

I apologize your product was not working. As discussed, we have expedited a replacement.

Thank you for taking my call today. If there is anything else I can do to assist, please contact me at escalations@monoprice.com.

Thank you,

Laura p.
Customer Service Manager


Verified
5/5

2023-06-28

Fast delivery

"Ordered Friday, arrived Monday. Happy with the amp I bought, though I'm sad I didn't wait for a better deal"


Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

This is a bargain at twice the price.

"Made a portable battery box with it and it fit a 50 amp hour battery perfectly.
Super high quality box.
"

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Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager


Verified
5/5

2023-06-28

Good company to do business with

"Always prompt shipping. Good quality at good prices. "

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Rep reply posted 2023-07-18
A rep from monoprice.com, polancomonoprice, has responded:

“Hello and thank you for the 5-star review! We appreciate the time you took to share your experience. We look forward to your next order!

Regards,

Laura P.
Customer Service Manager