"very good to be fair sometimes I have to chase up parcels but not often"

"Our general experience has always been ok with Hermes, we dont send too many parcels though"

"Great service. Drop off shop is only a few hundred yards from my home. Parcels are easy to track. Service is inexpensive"

"Website is fine but hard to locate guidance for lost packages"

"**** ! Wasted all day indoors WAITING FOR IMPORTANT PARCEL CUZ IT SAID LOCAL COURIER GONNA DELIVER TODAY ! And after 8h of waiting at home i **** see SORTED AT REGIONAL DEPOT"

"Good experience - I was a little confused regarding the need for a signature when I had that there was a 'safe location'."

"I have successfully posted over 400 parcels with Hermes, they are the delivery of choice for me."

"The website is easy to use, and it's very organised so you can see your current and past orders. I like using Hermes!"

"Why is it that prices are cheaper using a price comparison site than they are when purchasing directly through hermes? I would have thought that buying direct would be cheaper - but it isn't."

"I have never had a problem the online chat has been very helpful and any problems have always been solved."

"Very straightforward and easy to use"

"I have used the site before and know what to do."

"Previous answer says it all, not for the first time your delivery is appalling, I do not know why Firms employ you."

"Easy to use site with friendly couriers and efficient service."

"ok but with the tracking info being false its a big let down when your expecting delivery as it said on the tracking info then it changes after midnight back a step"