"I purchased some shorts from Newchic approximately six weeks ago. I decided that I’d waited long enough as they hadn’t arrived, so contacted customer services who were fantastic in their prompt responses whilst maintaining excellent communication channels via instant messenger and email. Once it became apparent that my purchase and tracking number were unobtainable, I was given an immediate refund. Well done Newchic!"

"sito preciso, veloce ed affidabile, ottimo negozio web in cui trovare tantissimi prodotti a prezzi interessanti. "

"Very impressed. Love the quality. Ive got orders...at least 5 more. (Old school staff thats sceptical abt online shopping)"

"Very quickly came the compensation for the goods that did not fit. It's a pleasure to do business. Made another order and recommend the site to everyone."

"I have bought a number of items from NewChic and have been extremely satisfied with my purchases. I have only ever had one problem with a garment being incorrectly labelled with the size I ordered but the garment measure 4 sizes smaller. The matter was dealt with very promptly and a replacement garment was issued. Very happy with the way in which my complaint/query was dealth with"

"return shipping costs are payable by buyer to china. these costs start at $35 and up, depending on size and weight. in other words, if you buy here, be ready to keep it even if it doesn't fit."

"Hi newshic is one of best brends for me you find all kind of clothes with good price "

"Hello I'm writing this review to say that I was very pleased with my requests from New Chic, I asked for a luggage organizer that came with 6 pieces of excellent quality and I already used it in my bag.
I also asked for a floral print travel bag and I'm impressed how well it fits inside, as well as having great quality and being very beautiful and useful."

"Shoes are smaller here. Immediately offered a replacement. When it turned out that my leg was too big, half the money was returned. Very quickly responded."

"I had a great experience at the store."

"
Great shop. Great products and high quality."

"I ordered a lots from Newchic... so I do have one or two is small but it is slipper so it look OK. The others fit perfect or I put a little pad on to get more comfortable. I am very happy for almost all of their shoes. They are very reasonable prices for very nice shoes that I could not find at the Mall. I wish they have stores in US so I would come often."

"I love the customer service and quickness in response. I am also very much satisfied with my product. However, the shipping was an issue, for which they compensated via refunding of the shipping fees."

"WE had a flurry of emails about items out of stock and so on and we had to wait some time for everything to arrive, apart from one item mutually cancelled and refunded. The firm are anxious to do well and we would order from them again, I think, despite delays. They got there in the end."

"This company is not concerned about your satisfaction. If something doesn't fit or you don't like the quality, they will argue with you, offer you coupons, anything but help you get a refund. They say that the return costs are very expensive since you have to return the item to China. I will never buy from them again."