"I have an Older Ducati "996" where certain parts can be hard to find. So far, they have been able to get all parts I've needed.
For one recent order, I did call Customer Service and spoke with Felicia to confirm a part #. She was very knowledgeable and pleasant as well.
I Would highly recommend and will be ordering again.
M. Berardi Lawrenceville, NJ "
"I placed an order for which one of the parts was back-ordered. Cross Country notified me of this immediately & left it up to me whether I wanted to wait or have my order refunded. I wouldn't hesitate to order from them again. Excellent customer service!"
"A little gap in communication between ordering and shipping but good service and friendly staff! The price for my '98 Triumph TBS part was unbelievably low and they sourced it domestically. They actually found an airbox for my bike!"
"It met all my expectations"
"My first time to order from CCCparts but surely wont be my last time. Although I haven’t received my order yet but I the world class customer service I received assures me I wont be less than satisfied.
Keep up the good work"
"Notified about the time I should have received the items that they were not available. I was allowed to order and anticipate receiving the product, was not told it was out of stock. "
"Ordered parts for '08 Triumph Daytona. They informed me parts could take up to 6 weeks. They gave me the option to cancel order or wait up to 6 weeks. I went aheahed with the order, parts came in less than 6 weeks and Cross Country (Chris & Felicia) kept me updated via email throught the process. Will continue to do business with them in the future. "
"Quick shipping of hard to find parts for a Ducati"
"Was able to use their website to find all the parts I was looking for. Once I had the list with part numbers, I called their number, got a friendly person willing to answer my questions and able to confirm that the parts were in stock, and gave me an estimate on when they would be delivered. The parts showed up right when expected, were well packaged, and fit perfect. "
"I still haven´t received my item, it is too long time and I have no news, no tracking number, no mails..."
"Easy to find the correct part. Great site."
"Hard to find Ducati parts were I'm stock and shipped to me within a week. Had a little trouble with the search feature and the webpage staying on the correct bike. But all in all, would highly recommend."
"This company knows how to do business right. I highly recommend Cross Country Cycle Parts for your Ducati needs."
"Ordered a replacement passenger pillion for my 2007 Triumph America. The ordering page was clear and easy to understand, there was ongoing communication alerting me to the shipping status, and the package arrived on time and well packed. The seat itself was brand new and in perfect condition when it arrived. I would not hesitate to order again from Cross Country Cycle. Thank you guys for a great online experience!!!"
"great service good delivery"