ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2004-02-05

"It has been a pleasure to work with Photosolve.
They have been in contact with me since I placed the order until I received.
The delivery was very quick, even more than national or continental orders (I am in Spain).
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-28

"Good communication from Phil Williams. Received promptly."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-27

"First rate! A small misunderstanding about the shipping that was quickly resolved in my favor. Actually, it was a very minor problem, but the way it was handled was outstanding. Very positive experience dealing with PhotoSolve."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-22

"Great item. Fast shipping. Wonderful people to deal with. If you have a specific need for any of their products you can't go wrong here. A terrific buying experience. Many thanks."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-01-17

"Very positive experience. Outstanding customer service & delivery!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-16

"Superfast shipping to Europe! Great product, good communication. Excellent service. GREAT SELLER"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-13

"Web site well organized and easy to navigate.
Response to orders is quick. Postage and handling charges are reasonable. For products available from other vendors, prices are usually less than the other vendors. For unique products, prices are very reasonable.
Selection of merchandise is tailored to those who want to go beyond the basics of digital photography. Products are of very high quality.
Payment options include both PayPal and online credit card ordering. Phil is available by email to answer questions.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-10

"They were very good at helping me. One of the products were on back order & everytime I asked, they responded very quickly. Very happy with everything I got. Would order again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-01-09

"I called Phil from Photosolve on the phone with questions first. He was most courteous and answered all of my questions. I then told him that I intended to visit the Photosolve web site and place an order. Phil told me that he could ship it the same afternoon. I received the item the next day. I was most impressed with the service and with the quality of the product."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-09

"Mr. Williams provided excellent communication, quickly shipped my order and even followed up make sure I received the package! Overall excellent service!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-01-03

"I've done business quite a few times with photosolve and have been tremendously impressed! Believe me when I also say that it's VERY difficult to impress me about much of anything anymore! On a scale of 1 to 10, I'd make it 15!And no I don't work for this company nor do ANY family members ( that I'm aware of, anyway! ). "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2003-12-31

"sent the shipment out the same day I ordered it (Christmas Eve!) an followed up with a phone call to advise on delivery"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is trustworthy
N/A
Is committed to quality products and services
N/A
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2003-12-30

"My second order from them. Fast shipping, excellent products"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
4/5

2003-12-30

"I am a reired business owner who is an advanced photographer and I purchased an xtenda-mount-mini and an xtend-a-vue pro mini. Responsw time was fantastac, shipping the day after a holiday and it arrived by the next business day via Priority mail. I must say however, that I feel that the products are over priced for what they are. Having been a manufacturer myself, it is probobly due to short productiion runs. I also would have preferred some sort of locking device to hold the vuer on the mount rather than the recommendation that I purchase an adhesive that would make it permenant. I need to break it down to fit in its camera case. All in all I like the items and they seem to solve the probvlem for which they were created."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Ease of ordering online

Verified
5/5

2003-12-30

"I wish to commend you on the extremely fast service I received from you on this order. I was expecting to get this order (which I placed on Saturday) on Wednesday, but to my surprise, it was here on Monday. Mail from the next town sometimes takes longer, and you are 3000 miles away."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process