"Very good product. Prompt delivery. I appreciate the personalized service customers get from Phil."
"Photosolve filled my order incredibly quickly. The package arrived less than two days after I placed my order. There were no problems with the order. They did a fine job and I would buy from them again."
"Photosolve was probably the most accommodating online company I have ever dealt with. Though temporarily out-of-stock on one item, Phil offered to refund my pre-payment until the in-stock date. When I declined, he shipped exactly when he said he would, adding an item I requested over the phone to the order. He notified me promptly of the shipment and confirmed that I had received it. Overall, truly an outstanding example of a customer-oriented business.
Well done! "
"Products arrived complete, as promised, and only two days after placing the order, even though the delivery system was just USPS Priority Mail. The web site was well organized, easy to navigate, and full of useful information. Best of luck, Photosolve!"
"Very pleased with my purchasing experience and will recommend with out reservation. This is a company that is concerned with customer satisfaction."
"Photosolve is a fantastic company to do business with. I'm a repeat customer and can't say enough good about the service. Thanks for your help and excellent customer service."
"I ordered the merchandise on Wednesday afternoon (eastern) and it was delivered Friday at lunchtime (eastern). That is clear across the country. Excellent service. My goods were exactly what I expected and perform as advertised.
"
"I most highly recommend photosolve for their
expeditious shipping of a U/V filter that
I ordered on 10/6 and received on 10/8. I used
the least expensive shipping option and was not expecting it for another week. The item arrived
in perfect condition.
J. Terry Grayson"
"Excellant service and communications. Highly recommended. All internet purchases should go this smooth. Hope to be able to do business with again."
"From my experience, the level of customer service on the Internet today can vary drastically. When I ordered an Xtend-a-View Pro Standard from Photosolve, I didn't know anything about the company and hoped that my ordered would be filled and delivered promptly. After placing my order, I got an immediate order confirmation in my email. I also got a personalized thank you from the CEO later in the day. Then, I got an email containing an Airborne shipping tracking number explaining the shipping procedure. On Tuesday afternoon, only three days after placing the order, I received the product! I thought that might be the last of email confirmations. I was wrong. Today, the day after the product was delivered, I get another email thanking me for my order and inviting me to comment on service. It's my pleasure. Photosolve is definitely a company that I'll recommend to others. They have their customer service honed to a high quality and should stand as an model for other e-commerce companies throughout the world.
As a first-time customer, Photosolve has won my trust.
Terri P. "
"Exceptional customer service as well as top quality product.
"Never leave home without your Extend-a-View"
Thanks again for a flawless transaction.
"
"I have been very satisfied by the Service and products delivered by Photosolve.
Knowing I am based in Europe, I had a couple of questions or hesitations and sent mails to Photosolve. These mails have been answered in a timely manner by Phil Williams and I got all data I needed. Phil has been extremely helpful and invested time required to help me.
Once ordered, Phil continued to follow up the order, notifying some minor delay because some parts were out of stock. But rapidly the shipment occured and was delivered in 2 days, nice.
I am delighted to see a small company like this one with such Customer Service dedication, this is WOW service !!!"
"I have bought from Photosolve several times. I am completely pleased with service and the product I received."
"Fast shipment. Ordered online on Monday - order was in my mailbox on Wednesday."
"Photosolve delivered promptly, and was great about answering my questions. I will order from them again."