"I put in an order for a Power Book G4 AC adapter, which they sell for 1/2 the price Apple does, and I received it 1 1/2 days later after I placed my order. The product is excellent also accompanied by a 1 year warranty, which is more than I can say for Apple, (AC's are not covered by Apple Care, and are $80 a pop) and their customer service superb. I will definitely do business with them again."

"They rock! Every aspect of the purchase was a class act. Great product, great attention and they live up to their promises. I hightly recommend. "

"I am very happy with my experience with Powermax. Heidi was an excellent sales associate who was always very responsive with information about my order which was delayed by the manufacturer. She was attentive to my very small sale and delivered on her word consistantly through our transaction. She represents PowerMax very well and I would go to this seller first for my tech needs. They were also competitive with price and I was impressed with the services."

"i have had good service from Powermax in the past- i made my first purchase with them in 1997. but now that they assign individuals (like Gary- who helped me) to help the purchasing process along, it makes buying from them even more pleasant. i really like the idea that someone is responsible for my order and that i am in direct contact with that person. online ordering makes me squeamish at times in this era of identity theft but knowing that Powermax assigned Gary to my account eased my worry."

"Very poor order fulfillment process. I ordered 2 iPod accessories and was told that that "my order will process and ship today". After a week I requested a tracking number and was told "due to the nature of our ordering system where we draw from many different locations and sources I may not be notified of an ETA or even a tracking number. I will tell you this: We will deliver the order within the time frame you selected on your order" After 10 business days I emailed again and was told that the item was backordered. What? No one told me that, I was told it shipped. And they already charged my card. Needless to say I would not ever do business with this company again."

"Excellent prices, availability & very fast shipping, great stock selection."

"extremely friendly and knowledgable company to deal with. i purchased two ipods from them after looking at different brands of mp3 players and stores to purchase them from. i decided to go for an ipod and they helped me find one for my needs and never pressured the sale. we went over each ipod they sell and fit me with the ipod of my choice. i recieved them amazingly fast, the next day after i placed my order. i have suggested them to my friends and family and they all boast about how friendly, knowledgable, and timely of a company powermax is. i would recommend powermax to anyone and i always check first with powermax for any of my computer needs. "

"Mayia, I appreciate your help at powermax with the ethernet card and with the extra effort to stop the order. I called with a problem, you spent time researching it AND called me back. Then when I learned that the problem was caused by something else you were able to stop the order on the next day... Best customer service I've seen in a long time. Thanks..Peter Olotka"

"Heidi was great to work with
I am SOOOOOOO excited to get my new G5.
I am sure It's going to be a wonderful product.
Powermax is a GREAT company, with fast and friendly service, and Heidi is a great rep and the trade in group is pretty good too. I will tell all my mac friends about powermax
Thank you thank you.
> Dennis K "

"They charged my credit card on Aug.15, 2005 and on Aug.29 2005 they didn't even know when product could be shipped from their vendor."

"Great customer & tech service, no complaints. Heidi in sales was exceptional and went well out of her way to assist in any questions or help I needed."

"Powermax computer resellers shipped a defective computer ie refurbished Mac G4 with internal hard drive loose causing motherboard damage. They refused to fix. Charged my credit card without authorization. Refuse to charge back. This is going on 1 year. Company refuses to cooperate even after letter to President of company and complaints to consumer protectiuon agencies.

Regards
Dan"

"I purchased an Apple G5 with a memory upgrade from this company. They are located in Oregon. The tech there installed the memory incorrectly and it didn't work properly. They made me send the memory back to them before sending a replacement. I couldn't use the machine during that time. They had my credit card but wouldn't trust me. I decided to order the replacement RAM from somewhere else. They did eventually credit my credit card. I tried to talk to company owners about this incident and they did not respond to my e-mail. I won't be doing business with them again."

"Not very pleased with the way they handle cancelling of orders."