"This has been the easiest computer transaction I have ever done and I used to sell computers for a computer superstore. For those that don't know PowerMax does trades and this is what I did. I traded my 2GHz Dual Core G5 for a 20" Intel iMac. After a few weeks of waiting for the testing to be complete, I am now the proud owner of a multi-booting Intel iMac. It really doesn't get any easier for doing trades. *Note that I chose to wait for testing to be done on my machine before receiving my new machine, you do NOT have to do this.

I always received a prompt response if I had a question, and the answers always answered the question I actually asked, which seems rare nowadays.

Look for more business from me from now on."

"My company has made several purchases from Powermax. I've been pleased each time I've dealt with them. They maintain a professional attitude. They are always helpful and courteous. They do exactly what they say they are going to do. On top of that, they sell good stuff. Don't be afraid to buy from them."

"My experience so far with PowerMax has been mixed. Even though there have been numerous errors, delays, changes in the order and missing items, everyone that I have dealt with was very courteous and willing to fix the problem. I have not received any of the typcial answers of "the system won't let us do that" or "that's not our policy, sir". Through all of this the level of customer service has been very high and very customer oriented. Overall I would say that I am pleased. I expect that my next order will go more smoothly."

"PowerMax is an excellent company to buy from and deal with! My sales rep there is the fantastic Gary Mead. They have very competitive pricing, and Gary will match (or beat) any other offer out there. (Got a full rebate check for a bag I ordered along with my iBook because another online retailer was offering a similar bundle... if you find any good deals out there, just check with PowerMax and let them know!) Great follow-through for all the rebates offered -- received every last one of them! (Yes, it does happen...) I really appreciate their personal service and attention to detail -- highly recommended!"

"This order and all of my other purchases at PowerMax have been an enjoyable experience. The service is great and the price is always a good value.

Mike Hales"

" "OK, you guys are really fast. The entire order arrived on Friday, and, so far, everything looks great, seems to work well, and I am one happy camper. " I wrote that 4 days after PowerMax got my order. Now, two weeks later, I wouldn't change it. Fast service, nice people, everything works well--I'd definitely order from them again. They assign a personal sales rep. who"s available and responsive on email (also probably by phone). I feel as though someone held my hand through the entire purchase process. Since this was a significant amount of money, that was important. I have nothing but praise for these folk.
"

"Arrived right on time and was a perfect, perfect item. I was extremely happy with my interaction and purchase with Powemax. I have been inclined to suggest this company to my friends as well. More than just a satisfied customer."

"Excellent price for the product, immediate shipping, and great communication. The company automatically assigns you a customer service rep who will e-mail you. I had a double charge on my bank statement that I thought might have been a mistake on their end (it was not -- it was the bank's error), and my customer service rep responded quite promptly via e-mail to my concerns. Very personable on the whole. I hope to buy from this company again. "

"Terrific service. My sales rep, Maiya, was quick to reply, cheerful, and accommodating. My purchases arrived quickly and in great shape. I've always found their staff to be very knowledgable and friendly. I got my computer from here too, and I couldn't recommend them enough."

"Store cancelled my order after claiming price was too low on item. Attributed problem to "human error"."

"Unit was on back-order, and the company rep immediately contacted us and offered an option to cancel the order so we could get it elsewhere. We were in no rush, and unit arrived within 3 week, nicely packed and perfect condition. Very satisfied with company and customer service."

"Powermax made buying my 1st computer pleasant. Easy, friendly,secure and fast are the 4 words I will use to describe my experence with powermax. "

"I had very positive experience with my purchase through PowerMax. The staff is very nice and very responsive. I got a tracking number within a day of my order, and the order was delivered exactly 5 days after ordering (bought shipping and handling for 5-10 days).
There was a glitch in the computer system which caused my order to be shipped a day late, but these things happen everywhere, and the important thing is that Gary from Powermax handled it excellently!"

"I have ordered three systems plus a couple ipods from powermax, and always got stellar service. This time I placed the order online, and literally had my Powerbook two days later. Stellar service!! I am a repeat customer and will be again in the future. "

"I am a repeat Powermax customer, and always order from them if possible. I love their ordering system! If you've ordered from them before, you may enter your email address, and their ordering system will "remember" your information and save a lot of time! It displays only enough of your info to let you check it (and change, if necessary), but not enough for evil hackers to take advantage of :) I've never encounted a system like this (and I've done a LOT of online shopping). Customer service is personal and friendly, shipping is fast. Way to go, Powermax!"