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Product & services pricing
4.65/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.81/5
Customer service:
4.62/5
Return/Replacement policy:
4.50/5


Verified
5/5

2024-11-19

Easy to Use and Quick Payment

"Sold my iMac to SYM and everything went smooth. Sent the item via UPS and received payment quickly"

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Rep reply posted 2024-11-19
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience working with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-11-18

Great service and Competitive rates!

""I had an excellent experience selling my computer to SellYourMac. Their customer service was prompt and helpful, quickly answering a question I had. The quotes they provided were very competitive compared to other sites, making the process straightforward and worthwhile. Highly recommend their service for anyone looking to sell their Mac hassle-free!""

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Rep reply posted 2024-11-18
A rep from SellYourMac, OWC_Michael , has responded:


Thank you for your fantastic review! We're so glad to hear that you had a smooth and positive experience with SellYourMac. It’s great to know that our customer service team was able to assist you quickly and that our competitive quotes made the process easy and worthwhile. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-18

Smooth Experience with SellYourMac

"I recently decided to part ways with my custom-ordered Mac and chose SellYourMac to facilitate the sale because of a comment on Reddit. The experience was very smooth and straightforward. The team kept me informed at every step, and gave timely updates from the initial quote to the final payment that was sent via PayPal within 72 hrs of the receipt of my device.

What truly set SellYourMac apart was their appreciation for the value of my custom configuration. Unlike Apple's trade-in program, which offered me a standard rate of $230 for my 16GB RAM on an M1 MacMini, SellYourMac recognized the worth of the upgrades and provided a significantly better offer that was $70 more. This made me feel confident that I was getting a fair deal for my device. Shipping was hassle-free, with clear instructions and a free shipping label provided.

Overall, SellYourMac exceeded my expectations in every way. If you're looking to sell your Apple device, especially a custom one, I highly recommend giving them a try. Their commitment to fair pricing makes them stand out in the marketplace.
"

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Rep reply posted 2024-11-18
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are thrilled to hear that you had a wonderful experience with our team at SYM! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-11-18

Quick and easy

"Sell Your Macade it easy to get rid of my extra electronics without having to wait. "

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Rep reply posted 2024-11-18
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for sharing your experience! We're so glad to hear that selling your extra electronics was quick and easy. If you ever have more to sell, we're here and ready to help again!”


Verified
5/5

2024-11-18

Excellent

"I have been doing business with Sellyourmac for years. They are always fair and courteous. If you have a Mac or anything else tech wise please try them 1st!!!!"

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Rep reply posted 2024-11-18
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you so much for your continued trust and support! We're thrilled to hear you've had such positive experiences with us over the years. Your recommendation means a lot, and we’re always here to help with your tech needs. Looking forward to serving you again soon! ? https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-18

Fast service, simple process and the best price around.

"I searched through a few buyback places before I found SYM. They gave me the highest price for my used Mac and the process was easier and quicker than any other buy back place I've ever used for any resale equipment. I got paid fast too, straight to Paypal. This place will definitely get more business from me in the future."


Rep reply posted 2024-11-18
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for sharing your experience! We're thrilled to hear you found the process fast, simple, and that we offered you the best price for your Mac. Making it easy for customers like you is our goal, and we’re glad to know you were paid quickly. We look forward to helping you with more of your resale needs in the future! ??”


Verified
5/5

2024-11-17

Perfect!

"Great experience with very friendly knowledgeable staff here in Blue Ash. "

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Rep reply posted 2024-11-18
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We are delighted to hear about your positive OWC experience, and your feedback is of great value to us. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-17

Excellent and Fast Service

"I had an amazing experience, fast service, best and highest trade in value. Prompt payment after they received my MacBook! 100% would recommend!"

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Rep reply posted 2024-11-18
A rep from SellYourMac, OWC_Michael , has responded:


Thank you so much for the fantastic review! We're thrilled to hear that you had an amazing experience with our trade-in process, from the fast service to the prompt payment. Your recommendation means a lot to us, and we're so glad we could make the process smooth and easy for you. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-11-13

Fair Price and Great Service

"Couldn't have been better."

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Rep reply posted 2024-11-13
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for the kind words! We're so glad to hear that you found our pricing fair and our service top-notch. We strive to deliver the best experience possible, and we're thrilled it worked out perfectly for you. Looking forward to serving you again!”


Verified
5/5

2024-11-13

No Problems!

"I ws reimbursed promptly through PayPal for the exact amount they quoted. WYSIWYG... Nice when life works out that way."

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Rep reply posted 2024-11-13
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-11-03

very professional

"prompt responses
good prices
very prompt payment
"

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Rep reply posted 2024-11-04
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience working with our team at SYM! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-11-03

Andy's Review

"I found SYM online along with others who buy Macs. I put in the information about my MacBook and SYM made the best offer. Then everything was very easy, and I got paid. I can't think of any way it could have gone better."

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Rep reply posted 2024-11-04
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for sharing your experience! We’re so glad to hear that SYM made the process smooth and easy for you and that you got the best offer for your MacBook. We aim to make every transaction as seamless as possible, and it's wonderful to know we met your expectations. Thank you again, and we look forward to helping you in the future!”


Verified
5/5

2024-11-02

Smooth Sailing

"Very easy and transparent process. Clear, detailed instructions were provided and the rest of the process was smooth and expedient. I appreciated being kept up to date on the progress once I sent the package using the provided shipping label. The entire process took less than a week. Thank you!"

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Rep reply posted 2024-11-04
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for your fantastic review! We’re thrilled to hear that you found our process easy and transparent. It’s great to know that the detailed instructions and updates made your experience smooth and efficient. If you have any more questions or need assistance in the future, feel free to reach out. We appreciate your support! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-10-22

Smooth transaction

"It was easy to get a quote, and the price was fair. The shipping process was easy. Last but not least, the check came quickly! Thanks!"


Rep reply posted 2024-10-22
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience working with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-10-20

Highly recommended

"Instructions are detailed and the step-by-step updates add a lot of confidence and I received my PayPal payment for like new without question. I imagined that they would find reasons not to provide the greater value and I would have to haggle but everything went smoothly and quickly. It’s very helpful that they provide a label with prepaid postage. "

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Rep reply posted 2024-10-21
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that you had a great experience working with our team at SYM! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/