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Product & services pricing
4.65/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.81/5
Customer service:
4.62/5
Return/Replacement policy:
4.50/5

Verified
5/5

2024-09-19

Great service

"From start to finish, the process and service was easy to understand and fast."


Rep reply posted 2024-09-19
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience working with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-09-17

Quick and easy!

"I liked the way they sent emails to keep me up to date on the progress. I would use them again."

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Rep reply posted 2024-09-17
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience working with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-09-16

Easy to sell!

"It took me a total of 10 minutes with a very competitive selling price. Definitely recommend SYM to anyone looking to sell their Mac!"

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Rep reply posted 2024-09-16
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that it took you no time at all to find a competitive selling price for your device and that you had a positive experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-09-14

"The process was very easy and the PayPal payment worked perfectly."

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Rep reply posted 2024-09-16
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the wonderful feedback. It is great to hear that the trade-in process was very easy and that PayPal worked flawlessly for you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-09-05

Flawless transaction with step by step communication

"Made cleaning out my old tech a painless and quick process. Will recommend to friends."

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Rep reply posted 2024-09-05
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-08-30

easy process

"it was easy to sell my mac here and although there was a price adjustment after i sent it in i thought it was fair. "


Rep reply posted 2024-08-30
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a good experience with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-08-29

Wanda The best place to sell your Mac!

"Great company! Great opportunity to sell Macs that I no longer need. I got very good prices and excellent service. I highly recommend SYM"

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Rep reply posted 2024-08-29
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience selling your Macs through SYM and that you found the service and prices to be excellent. We appreciate your recommendation and look forward to assisting you again in the future! ”


Verified
5/5

2024-08-29

Sold my mac mini

"Service was excellent, very quick and responsive. I was a bit disappointed that quote dropped from the original due to minor scratches, which is a reminder to keep equipment in good condition and protected as I use! "

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Rep reply posted 2024-08-29
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-08-26

Simple and Easy

"The provided shipping label and constant email communication made selling my iMac simple and easy. It would have taken me much longer to find a buyer and sell it myself. I was paid quickly after they received my computer."

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Rep reply posted 2024-08-27
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for your review! We're glad to hear that the provided shipping label and our communication made the process of selling your iMac simple and easy. It's great to know that we could help save you time and ensure you received your payment quickly. We appreciate your trust in us! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-23

Super Easy Process!!

"I tried selling my iMAC Pro on Ebay with no luck. Apple didn’t offer me much so I figured let me try SellYourMac.com. I was a bit skeptical because my MAC was in pristine shape and for the condition I selected “excellent, like new” - however, I was worried that they would downgrade the rating and reduce the quoted price. However, that did not happen and the quoted price was the final price. Most importantly, SYM made the process incredibly easy - providing boxes, clear instructions and pre-printed labels. SYM kept in contact via email during the entire process. Payment was prompt via PayPal. I highly recommend SYM and would do business again!!"

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Rep reply posted 2024-08-23
A rep from SellYourMac, OWC_Michael , has responded:


Thank you for your fantastic review! We’re thrilled to hear that our process exceeded your expectations and that you were satisfied with the price and service. It’s great to know that our easy-to-use system and prompt payment made your experience smooth. We appreciate your recommendation and look forward to assisting you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-08-16

Easy Peasy

"Had two apple devices to sell. One Mac Air , one iPad mini. It was sooooooo easy to work with SYM to get them sold ! They sent the address labels and we received a check in less than 7 days !
Thanks SYM
"

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Rep reply posted 2024-08-16
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for sharing your positive experience with SYM! We're thrilled to hear that the process was easy and efficient, and that you received your payment so quickly. If you have any more devices to sell in the future, we’ll be here to help!”


Verified
5/5

2024-08-10

great experience

"reasonable offer, and valid for many weeks, giving me time to get my act together"


Rep reply posted 2024-08-12
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you received a reasonable offer and a great experience working with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-08-05

Great Selling Experience

"Best price available for equipment, communication and process was clear and easy, and very quick! Thank you!"


Rep reply posted 2024-08-05
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for your kind words! We're thrilled to hear that you found the best price and that our communication and process were clear and quick. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
2/5

2024-08-02

Don't expect given price

"I shipped my laptop quite neatly packaged, they then reached out to tell me there are scratches on the screen reducing the value. They put insurance on the item, they make you use their pre-paid label which UPS will not allow insurance on. So, TLDR, you're just screwed :) Probably will just sell it myself locally next time."

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Rep reply posted 2024-08-02
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the honest feedback. We are sorry to hear that your experience with our SYM team was not as positive as we hoped for our customers. We shall pass along this feedback to that team so we can improve our service in the future. ”


Verified
5/5

2024-07-15

Revieew SYM

"Great & fantastic experience, Ease of requesting & saving quote. Quick access to shipping label. Fast review & testing of equipment.
Fast receipt of Final Check. Thank You.
"

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Rep reply posted 2024-07-15
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a fantastic experience working with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/