"The price quoted was really outrageously low. And one of my laptops was just stolen. No quote or anything. Will never use this service again."
"The best company to buy or sell your used products,you will not get a better deal nowhere "
“Thank you for the feedback. We are glad to hear that we have been the best company for you to work with. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"I purchased my Mac from them and it was perfection. However, I outgrew it and needed something more powerful for my daily needs. I decided to trade it in and help pay for my new one. No one was willing to offer much for it but I got a very good deal from selling it back here. I got a quote, shipped it back, and I received my money asap! I completely trust them and will be coming back again for sure! Many thanks!"
“We appreciate you taking the time to give us your feedback. It is great to hear that you had a great experience selling your Mac to our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"SYM made it easy to trade in a MacBook Pro. I had already bought a new one with the larger screen but couldn't trade in my old one at the time. But SYM made it easy to trade it in later and for a good price, which they quickly put into PayPal. "
“Thank you for the feedback. We are glad to hear that our partners at SYM made your experience easy. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Sell your Mac exceeded my expectations. They gave an estimate and kept me updated. Processed my request efficiently and with high quality."
“Thank you for the feedback. We are glad to hear that you had a wonderful experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Perfect customer support and great prices"
“We appreciate you taking the time to give us your feedback. It is great to hear that you received perfect customer support from our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"The website was easy to use, and a fair offer was made. I shipped the unit to them, and payment was received within three business days. All in all, it was a great experience. "
“Thank you for the feedback. We are glad to hear that you had a good experience working with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Sold them a Apple Watch Series 7. Prompt service and fair price. The provided photos to show scratches on the watch face that caused them to lower the estimated value. Paid through PayPal. Would like to see them use Zelle for payment."
“Thank you for sharing your experience! We're glad to hear you were satisfied with the prompt service and transparency in the process. Your suggestion to add Zelle as a payment option is appreciated, and we'll definitely pass it along to the team for consideration. Thanks again for choosing us!”
"I simply followed the online instructions and answered straight forward questions. I now know that SYM is owned by OWC - Other World Computing, with whom I have been doing business for years. The process was professional and simple and I can highly recommend doing business with them! "
“Thank you for your great feedback! We’re glad to hear that the process was straightforward and professional for you. It’s wonderful to know that you’ve had positive experiences with both SYM and OWC. We appreciate your recommendation and look forward to working with you again! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"From start to finish, the process and service was easy to understand and fast."
“Thank you for the feedback. We are glad to hear that you had a great experience working with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"I liked the way they sent emails to keep me up to date on the progress. I would use them again."
“Thank you for the feedback. We are glad to hear that you had a great experience working with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"It took me a total of 10 minutes with a very competitive selling price. Definitely recommend SYM to anyone looking to sell their Mac!"
“Thank you for the feedback. We are glad to hear that it took you no time at all to find a competitive selling price for your device and that you had a positive experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"The process was very easy and the PayPal payment worked perfectly."
“Thank you for the wonderful feedback. It is great to hear that the trade-in process was very easy and that PayPal worked flawlessly for you. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Made cleaning out my old tech a painless and quick process. Will recommend to friends."
“Thank you for the feedback. We are glad to hear that you had a great experience with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"it was easy to sell my mac here and although there was a price adjustment after i sent it in i thought it was fair. "
“Thank you for the feedback. We are glad to hear that you had a good experience with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
A rep from SellYourMac, OWC-Celeste, has responded:
“We're truly sorry to hear about your recent experience and understand how frustrating it must have been. Our goal is always to provide fair pricing based on the condition and market value of the device, but we regret that we fell short of your expectations.
Thank you for sharing your feedback, as it helps us improve our service.”