"The entire process of trading in my phone was incredibly fast and easy. I had the payment in my PayPal account less than 2 weeks after starting, and there were updates (shipping, inspection, etc.) every step of the way from them. Highly recommended."
"Simple, easy to complete, smooth transaction"
“Thank you for your feedback! We're glad to hear that you found the process simple and smooth. We appreciate your support and look forward to serving you again! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"I had never heard of SellYourMac until I was shopping for a relatively new used MacBook Pro from Mac sales.com. The entire process of estimating my current computers value took just a couple of minutes. The SellYourMac guys kept me informed as to when they received my used computer and their price estimate before they got it was spot on. I received payment quickly and would recommend them to anyone wishing to sell their Mac with a minimum of hassle. A pleasure to deal with!"
“Thank you for sharing your experience! We're delighted to hear that the process was quick and easy for you. Your recommendation means a lot to us, and we look forward to helping you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
"10+’year old Macbook Air still work, just not getting any updates however not sure about turning in for recycling at big box stores so submitted to SYM - least some good use and fair trade value based on my previous experience. "
“It's wonderful to hear that you're recycling your 10+ year old MacBook Air responsibly! SYM is a great option for getting fair trade value while ensuring your device is put to good use. It’s always nice to see older tech continue to have a positive impact, and we're glad you found a solution that works well for you. Thanks for sharing your experience!”
"I appreciate how quick and easy it was to start the process. Definitely will be selling more products in the future. Thank you!"
“Thank you for the feedback. We are glad to hear that you had a great experience working with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"The service was personal, direct communication and quick."
“Thank you for the feedback. We are glad to hear that you had a great experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"The price quoted was really outrageously low. And one of my laptops was just stolen. No quote or anything. Will never use this service again."
“We're truly sorry to hear about your recent experience and understand how frustrating it must have been. Our goal is always to provide fair pricing based on the condition and market value of the device, but we regret that we fell short of your expectations.
Thank you for sharing your feedback, as it helps us improve our service.”
"The best company to buy or sell your used products,you will not get a better deal nowhere "
“Thank you for the feedback. We are glad to hear that we have been the best company for you to work with. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"I purchased my Mac from them and it was perfection. However, I outgrew it and needed something more powerful for my daily needs. I decided to trade it in and help pay for my new one. No one was willing to offer much for it but I got a very good deal from selling it back here. I got a quote, shipped it back, and I received my money asap! I completely trust them and will be coming back again for sure! Many thanks!"
“We appreciate you taking the time to give us your feedback. It is great to hear that you had a great experience selling your Mac to our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"SYM made it easy to trade in a MacBook Pro. I had already bought a new one with the larger screen but couldn't trade in my old one at the time. But SYM made it easy to trade it in later and for a good price, which they quickly put into PayPal. "
“Thank you for the feedback. We are glad to hear that our partners at SYM made your experience easy. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Sell your Mac exceeded my expectations. They gave an estimate and kept me updated. Processed my request efficiently and with high quality."
“Thank you for the feedback. We are glad to hear that you had a wonderful experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Perfect customer support and great prices"
“We appreciate you taking the time to give us your feedback. It is great to hear that you received perfect customer support from our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"The website was easy to use, and a fair offer was made. I shipped the unit to them, and payment was received within three business days. All in all, it was a great experience. "
“Thank you for the feedback. We are glad to hear that you had a good experience working with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/
”
"Sold them a Apple Watch Series 7. Prompt service and fair price. The provided photos to show scratches on the watch face that caused them to lower the estimated value. Paid through PayPal. Would like to see them use Zelle for payment."
“Thank you for sharing your experience! We're glad to hear you were satisfied with the prompt service and transparency in the process. Your suggestion to add Zelle as a payment option is appreciated, and we'll definitely pass it along to the team for consideration. Thanks again for choosing us!”
"I simply followed the online instructions and answered straight forward questions. I now know that SYM is owned by OWC - Other World Computing, with whom I have been doing business for years. The process was professional and simple and I can highly recommend doing business with them! "
“Thank you for your great feedback! We’re glad to hear that the process was straightforward and professional for you. It’s wonderful to know that you’ve had positive experiences with both SYM and OWC. We appreciate your recommendation and look forward to working with you again! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”
A rep from SellYourMac, OWC_Michael , has responded:
“Thank you for your wonderful feedback! We’re thrilled to hear that the trade-in process was fast and easy for you. Your recommendation means a lot to us, and we appreciate your support! Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”