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Product & services pricing
4.57/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.64/5
Customer service:
4.44/5
Return/Replacement policy:
4.35/5

Verified
5/5

2024-01-09

That was fast. Thanks!

"Fast service. No fuss and not a ton of questions. The journey from A to Z was a breeze"

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Rep reply posted 2024-01-09
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your feedback with us! We are delighted to know that you had a seamless Trade in experience! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-08

Excellent experience

"SYM provided a higher quote than the other resellers and payment was fast. Would definitely use them again. "

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Rep reply posted 2024-01-09
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your feedback with us! We are thrilled that our team was able to provide a higher quote than other sites and that you received your payment swiftly! We look forward to working with you again! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-07

Excellent Service!

"The experience was just as advertized! Email updates were timely and spot on to what they were doing. I highly recommend this service.
Aaron
"

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Rep reply posted 2024-01-08
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for your positive feedback, Aaron! We're thrilled to hear that your experience with our service was as advertised, and that the email updates were timely and accurate. If you have any more needs or if there's anything else we can assist you with, feel free to let us know. We appreciate your recommendation and your trust in our services! ”


Verified
5/5

2024-01-07

Great Solution for Selling Mac

"I no longer needed my Mac desktop and was unsure what to do with it. I came across your company and decided to try it. The process was easy. I sent it computer back and very quickly got the payment I was promised. I highly recommend your services.
"

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Rep reply posted 2024-01-08
A rep from SellYourMac, OWC-Celeste, has responded:

“We're delighted to hear that our service provided a great solution for selling your Mac desktop! It's wonderful to know that the process was easy and that you received the payment promptly. If you ever have more items to sell or if there's anything else we can assist you with, feel free to reach out. Thank you for recommending our services, and we appreciate your positive feedback!”


Verified
5/5

2024-01-07

Selling to SYM is easy peasy

"Process is easy and fair. Have sold several items without a hitch. "

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Rep reply posted 2024-01-08
A rep from SellYourMac, OWC-Celeste, has responded:

“We're thrilled to hear that your selling experience with SYM has been smooth and fair! Thank you for choosing us for multiple transactions. If you ever have more items to sell or if there's anything else we can assist you with, feel free to reach out. We appreciate your positive feedback!”


Verified
5/5

2024-01-04

Easy

"The whole process was very user friendly!"


Rep reply posted 2024-01-04
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your feedback with us! We are thrilled the trade-in process was so easy. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-30

Honest and easy

"Transaction was as simple as possible, with good communication throughout the process chess. I got what I was quoted with zero hassle."

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Rep reply posted 2024-01-02
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your positive experience! We're thrilled to hear that your transaction was smooth and hassle-free. It's great to know that our communication met your expectations, and you received exactly what you were quoted. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-30

Easy and Quick turnaround

"Easy to get a quote since I just needed the serial/model number, so I didn't need to know all my specs from my device. The process to send my device was easy and I received communication after each step was complete, payment was what I was quoted and I received it timely. Would sell to them again when I have another device."

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Rep reply posted 2024-01-02
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad that you enjoyed your experience with our SYM partners! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2020-10-26

Customer Service

"From the second I submitted my details and agreed to sell my computer they were in regular contact with me. They reviewed my computer and provided me a check all within weeks. "

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Rep reply posted 2023-12-26
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing this fantastic review with us! We are thrilled that your computer trade experience was a fantastic one and that our team kept in constant contact with you throughout the entire process! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-25

Legit

"Provide accurate information and get a straightforward prompt response with hassle free payment."


Rep reply posted 2023-12-26
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your feedback with us! We are delighted to know you had a great experience trading in your Apple product! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-24

Great service and quick payment!

"My experience with SellYourMac was easy and painless. I was paid a fair amount very quickly. I highly recommend SellYourMac if you have used Apple devices to sell."


Rep reply posted 2023-12-26
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience working with our SYM partners! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-12-24

Quick payment and no issues!

"Experience was smooth as promised! Very satisfied. "

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Rep reply posted 2023-12-26
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your feedback with us. We are thrilled you had a great Trade in experience with us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-23

Simple method to resell Apple products

"SYM provided superior customer service and an excellent trade-in experience. Totally exceeded my expectations, no complaints, and would recommend the company."

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Rep reply posted 2023-12-26
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for your fantastic feedback! We're thrilled to hear that you had a superior customer service experience and that our trade-in process exceeded your expectations. Your recommendation means a lot to us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-23

Easy process, fair price

"Sold my 24" iMac to SYM. Their quote was better than Apple's trade-in price or Mac of All Trades. Payment was quick with PayPal. No complaints!"

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Rep reply posted 2023-12-26
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the 5/5 star rating! We are glad that you enjoyed your experience working with our SYM partners! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2023-12-23

Fair price, easy process

"SellYourMac made it very easy to recover the residual value from my old iMac. Their price was competitive with selling it privately and the process was much simpler."

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