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Product & services pricing
4.57/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.64/5
Customer service:
4.44/5
Return/Replacement policy:
4.35/5

Verified
5/5

2024-02-19

Quick process

"The offer I got fo my Mac was higher than anywhere else. And I received a payment very fast. I think the hardest part was packing the computer;)"

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Rep reply posted 2024-02-20
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you received a good offer for your Mac trade-in and that your experience was positive with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-19

Always speedy

"SYM offers good prices, speedy turnaround, excellent communication. Better than competition."


Rep reply posted 2024-02-20
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that you had a good experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-19

Great Price & Fast Turn Around

"This is the 3rd or fourth device SellYouMac has bought back from me. Always a fair price & pretty quick turnaround—plus free shipping!

What more could you want? ¯\_(ツ)_/¯
"

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Rep reply posted 2024-02-20
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you have had a positive experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-19

Fast & Easy

"First time selling a computer and I am glad I chose SYM, the process was super easy to follow, I got updates every step of the way, and I got my payment in just a few days! Would use this service again."

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Rep reply posted 2024-02-20
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the great feedback. We are glad to hear that you had a good first-time experience selling your computer to our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-16

Would always use again for tech sale

"Very easy to use. Frequent updates on status. Fast payers and very fair price."

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Rep reply posted 2024-02-16
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a positive experience with out partners at SYM! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-16

Excellent!

"The entire process was streamlined and very efficient for selling my 27" iMac. Very pleased...A+"

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Rep reply posted 2024-02-16
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. It brings us joy to learn about your positive OWC experience, and we value your feedback immensely. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-16

Excellent !

"Easy to deal with. Kept me informed every step of the way. Paid me exactly what they said they would"

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Rep reply posted 2024-02-16
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for your review! We're delighted to hear that you found us easy to deal with and appreciated our communication throughout the process. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-12

Would use their service again

"I sold my Mac Mini to them. It was really easy and everything went as planned. I'd definitely use their services again moving forward. "


Rep reply posted 2024-02-12
A rep from SellYourMac, OWC-Celeste, has responded:

“I'm glad to hear that your experience with their service was positive! If you ever need assistance in the future, don't hesitate to reach out to them again. They'll be happy to help. https://eshop.macsales.com/Service/”


Verified
4/5

2024-02-12

Easy. No drama. Wish they provided boxes

"Easy. No drama. Wish they provided boxes. I had to find a box and packing material to send the mac. UPS wanted $60 to box it up (:-0)."

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Rep reply posted 2024-02-12
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are happy to hear that you found our process at SYM to be easy. We apologize that we are not able to supply boxes for the computers. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-12

Nailed it

"Super simple to work with. They set the price. They paid the price super fast. Highly recommended!"

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Rep reply posted 2024-02-12
A rep from SellYourMac, OWC-Celeste, has responded:

“We're thrilled to hear that you found our process super simple and efficient, and that you were satisfied with the price and the speed of payment! Thank you for recommending us, and if you ever need assistance in the future, don't hesitate to reach out. https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-12

Excellent and fast

"I was wary of what company to use as I have never sold a computer online before. I looked on Reddit and found this company was recommended. I entered my computer info, got a quote, shipped using the pre paid label from the company and within days, got the exact amount of money they said deposited into my PayPal. Along the whole way, the company emailed when the computer arrived to them, when it was being wiped of info ( I did that before I sent it as well), and every other step of the way. They made sure I knew what was going on and I appreciate that. Super easy and fast, highly recommend and would use them again. "

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Rep reply posted 2024-02-12
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for sharing your experience! We're delighted to hear that you found the process of selling your computer online with us easy, fast, and transparent. Providing clear communication at every step is important to us, and we're glad we could keep you informed throughout the process. We appreciate your recommendation and look forward to serving you again in the future if you ever need our services. If you have any further questions or need assistance, please don't hesitate to reach out. https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-12

Quick and painless

"Everything was very easy from start to finish "

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Rep reply posted 2024-02-12
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We are delighted to hear about your positive OWC experience, and your feedback is of great value to us. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-12

Easy

"Honest and easy appraisal and quick payment !"

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Rep reply posted 2024-02-12
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. We are delighted to hear about your positive OWC experience, and your feedback is of great value to us. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-12

Great customer focus

"Every step of the way they provide professional communicate with the customer. Pricing seems fair and the process of monitoring every step is great. One consideration: tell each customer how much pollution is being affected. Consider a monthly report. Great job, keep it up"

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Rep reply posted 2024-02-12
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for your feedback! We're pleased to hear that you appreciate our professional communication, fair pricing, and the process of monitoring every step of your order. Your suggestion regarding providing information on environmental impact is valuable, and we'll consider it for future improvements. If you have any further questions or need assistance, please don't hesitate to reach out. We're committed to providing excellent service, and we appreciate your support! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-09

Easy money

"I was aBle to safely recycle two ten year old computers thats didnt turn on. It was a bonus i got a little money. I would do it again. No problems. No surprises."

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Rep reply posted 2024-02-09
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/