ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.65/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.81/5
Customer service:
4.62/5
Return/Replacement policy:
4.50/5

Verified
5/5

2024-01-17

I was impressed.

"I had a great experience with Sell Your Mac. I can recommend them to anybody who wants to sell their Mac.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-17
A rep from SellYourMac, OWC-Celeste, has responded:

“We're delighted to hear about your positive experience with Sell Your Mac! If you have any more feedback or need assistance in the future, feel free to reach out. Thank you for recommending us! https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-16

Good experience

"Way better than Apple trade in. Fast and kept up to date, "

Detailed Review Benchmark + -
Pricing of products and services

Rep reply posted 2024-01-17
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us! We are thrilled to hear you had a great trade-in experience! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-15

Great service

"The whole process was so smooth. They sent emails every steps along the way so I knew where my laptop was in the process. Funds were sent immediately. Would definitely use them again"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-01-15
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that your process was smooth and easy. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-01-15

MacMini

"The process was super smooth. I went from discovering the link, remembering I had a Mac Mini I could sell, and a few steps later, everything was in motion! I received regular updates on the process. Will definitely keep SYM in mind for future sales!"


Rep reply posted 2024-01-15
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the great feedback on our partner company SYM. We are glad to hear that you had a great experience working with them. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-01-15

Great to work with

"I went through the Macbook identification process and determined the value of my Macbook. It went well and I was happy with the quote. Sending my Macbook to SellYourMac was easy and I received a notice it was received in just a few days. So here is the thing, I was told there was an issue getting into the firmware because of a password. I am somewhat new to Mac's but did some research and provided what I could to resolve the issue. Ultimately everything was fine and the quote was accepted and quickly paid. The best part was SellYourMac was in constant communication with me. I never had to go hunting for a status. They were always proactive about telling me where things stood. It was always only about selling an older Macbook, no big deal, but it was approached like it was a big deal and I appreciated that very much. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-15
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for sharing your positive experience with SellYourMac. It's great to hear that the identification process and selling your MacBook went smoothly. Effective communication and proactive updates can certainly enhance the overall customer experience, and I'm glad to hear that SellYourMac excelled in this aspect. If you ever have more devices to sell or if there's anything else we can assist you with, feel free to reach out. Thank you for choosing SellYourMac!”


Verified
5/5

2024-01-15

What an amazing service.

"I have been a customer of SellYourMac for many years and every time they impress me. I sold my “cheese grater” Mac Pro this time, which is a beast of a machine, and it went extremely smoothly. They were in constant contact with me and offered me a great price for the machine and the extra memory I had for it. Payment was immediate, as usual, via PayPal. For me, there is only one company I’d do my Apple trade-ins with and it’s SellYourMac."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2024-01-15
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the wonderful feedback on our partner company SYM. We are so happy to hear that you had a great experience. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-01-09

That was fast. Thanks!

"Fast service. No fuss and not a ton of questions. The journey from A to Z was a breeze"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-09
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your feedback with us! We are delighted to know that you had a seamless Trade in experience! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-08

Excellent experience

"SYM provided a higher quote than the other resellers and payment was fast. Would definitely use them again. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Rep reply posted 2024-01-09
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your feedback with us! We are thrilled that our team was able to provide a higher quote than other sites and that you received your payment swiftly! We look forward to working with you again! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-07

Excellent Service!

"The experience was just as advertized! Email updates were timely and spot on to what they were doing. I highly recommend this service.
Aaron
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-08
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for your positive feedback, Aaron! We're thrilled to hear that your experience with our service was as advertised, and that the email updates were timely and accurate. If you have any more needs or if there's anything else we can assist you with, feel free to let us know. We appreciate your recommendation and your trust in our services! ”


Verified
5/5

2024-01-07

Great Solution for Selling Mac

"I no longer needed my Mac desktop and was unsure what to do with it. I came across your company and decided to try it. The process was easy. I sent it computer back and very quickly got the payment I was promised. I highly recommend your services.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-08
A rep from SellYourMac, OWC-Celeste, has responded:

“We're delighted to hear that our service provided a great solution for selling your Mac desktop! It's wonderful to know that the process was easy and that you received the payment promptly. If you ever have more items to sell or if there's anything else we can assist you with, feel free to reach out. Thank you for recommending our services, and we appreciate your positive feedback!”


Verified
5/5

2024-01-07

Selling to SYM is easy peasy

"Process is easy and fair. Have sold several items without a hitch. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-08
A rep from SellYourMac, OWC-Celeste, has responded:

“We're thrilled to hear that your selling experience with SYM has been smooth and fair! Thank you for choosing us for multiple transactions. If you ever have more items to sell or if there's anything else we can assist you with, feel free to reach out. We appreciate your positive feedback!”


Verified
5/5

2024-01-04

Easy

"The whole process was very user friendly!"


Rep reply posted 2024-01-04
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your feedback with us! We are thrilled the trade-in process was so easy. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-30

Honest and easy

"Transaction was as simple as possible, with good communication throughout the process chess. I got what I was quoted with zero hassle."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2024-01-02
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing your positive experience! We're thrilled to hear that your transaction was smooth and hassle-free. It's great to know that our communication met your expectations, and you received exactly what you were quoted. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2023-12-30

Easy and Quick turnaround

"Easy to get a quote since I just needed the serial/model number, so I didn't need to know all my specs from my device. The process to send my device was easy and I received communication after each step was complete, payment was what I was quoted and I received it timely. Would sell to them again when I have another device."

Detailed Review Benchmark + -
Likelihood of customers making future purchases

Rep reply posted 2024-01-02
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad that you enjoyed your experience with our SYM partners! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2020-10-26

Customer Service

"From the second I submitted my details and agreed to sell my computer they were in regular contact with me. They reviewed my computer and provided me a check all within weeks. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2023-12-26
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for sharing this fantastic review with us! We are thrilled that your computer trade experience was a fantastic one and that our team kept in constant contact with you throughout the entire process! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”