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Product & services pricing
4.57/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.64/5
Customer service:
4.44/5
Return/Replacement policy:
4.35/5

Verified
5/5

2024-02-09

Easy recycling with cash incentive.

"We were looking for a way to recycle our 2013 MacBook and found SYM online. They offered to pay us for the recycling. Even better!"

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Rep reply posted 2024-02-09
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience with our SYM partners. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-09

Great company, very easy transaction

"Found online, easy instructions, "

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Rep reply posted 2024-02-09
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a positive experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-06

A great journey start to finish

"This was my first adventure into the world of selling a piece of technology. I am a novice and klutz when it comes to the tech world and SYM were incredible trail guides from before the first step to the end of the trail. I do guide trail adventures and so I know what it is like to make the whole journey as rewarding and enjoyable and comforting as possible. The website guided me into the experience with ease and clarity. My personal communications (emails, conversations) were assuring, competent and relatable. Leaving the laptop in your hands I felt safe and secure and the process of testing and evaluation was quicker than I expected. And the offer you gave me was strong and the payment was quick and easy (PayPal). Like a good trail guide you kept me thoroughly informed each stage of the journey. Thanks much."

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Rep reply posted 2024-02-06
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-05

Great Selling Experience

"The process was quick and simple, will definitely use again."

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Rep reply posted 2024-02-06
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us. We're delighted to hear that you found the trade-in process quick and simple! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-05

So easy and painless

"This was the perfect customer experience. More businesses should operate like this. Fast, painless, easy on my end. My responsibilities were minimal and quick and the payout was fast and also easy. I wish every transaction were like this. "

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Rep reply posted 2024-02-06
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. It is great to hear that you had a perfect customer experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-05

Great service and paid the right price

"“Sell your Mac” gave me the best price for my Mac Book Pro, paid me super fast and the service was seamless… took me just 1 week, totally recommend "

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Rep reply posted 2024-02-06
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the wonderful feedback. We are so happy to hear that you received a great price for your MacBook Pro. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-05

Excellent folks to do business with!

"The process was quick and easy and i got exactly what they quoted. Thanks!!"

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Rep reply posted 2024-02-06
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience with our SYM partners. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-02-04

Fairly easy way to sell my old MacBook

"I discovered by accident this site to sell my old MacBook. The process was simple and effective. I would recommend it for other Apple users."

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Rep reply posted 2024-02-06
A rep from SellYourMac, OWC-Celeste, has responded:

“That's great to hear! We're glad you found our platform to sell your old MacBook and that the process was simple and effective for you. Thank you for recommending us to other Apple users. If you ever have more devices to sell or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and your business! https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-04

Excellent service

"No delays, fast responses, and fast payments. "

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Rep reply posted 2024-02-06
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us. We are thrilled to know you had such a great trade-in experience! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/ ”


Verified
5/5

2024-02-04

Great experience

"This experience was quick and easy. Super easy to mail in the device and took maybe a week to get paid after they received it "

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Rep reply posted 2024-02-06
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us.
We're delighted to hear that you found our process quick and convenient! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-03

Easy

"Straightforward process for selling my Mac with clear instructions, and I received payment quickly. Not to mention they made the best offer I could find. Will definitely be using SYM again."

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Rep reply posted 2024-02-05
A rep from SellYourMac, OWC_Michael , has responded:


Thank you for your positive review! We're delighted to hear that you found our process straightforward with clear instructions. We're also pleased that you received payment quickly and that our offer stood out as the best. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-02-03

I wish I had another laptop to sell with them.

"Effortless and on a perfect timing manner."

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Rep reply posted 2024-02-05
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for taking the time to share your fantastic feedback with us! We are thrilled you had a great experience trading in your laptop with us! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-29

They do what they say they will do.

"This is the 3rd time I have sold these guys a Mac. I don't know if I'm getting top dollar or not but these guys are honest, efficient and communicate well. I don't ask for more."

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Rep reply posted 2024-01-29
A rep from SellYourMac, OWC-Celeste, has responded:

“We greatly appreciate your continued trust and positive feedback! It's fantastic to hear that you've had a consistently positive experience selling your Macs to us. If there's ever anything specific you'd like to discuss or inquire about in the future, feel free to reach out. We're here to make the process as smooth and transparent as possible. Thank you for choosing us for the third time, and we look forward to serving you again if the need arises! https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-29

Exactly as we expected!

"Great experience, everything was exactly as we expected. They wiped our computer and we received our payment quickly."

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Rep reply posted 2024-01-29
A rep from SellYourMac, OWC-Celeste, has responded:

“We're thrilled to hear that you had a great experience with us! Ensuring that everything meets your expectations, from the computer wiping process to receiving your payment promptly, is our priority. If you ever have more devices to sell or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing our services, and we appreciate your positive feedback! https://eshop.macsales.com/Service/”


Verified
5/5

2024-01-28

Great service and fast turnaround

"I requested a quote for my Apple TV 4K. Printed the shipping label, packed the box, received a notification the next day that the package was received, received the PayPal on the third day or the quoted amount. "

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Rep reply posted 2024-01-29
A rep from SellYourMac, OWC-Celeste, has responded:

“That's excellent to hear about your positive experience with our service and the swift turnaround! We aim to make the process as convenient and efficient as possible, and it's great to know that you found it to be seamless—from the quote request to the quick receipt of payment via PayPal. If you ever have more devices to sell or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your feedback!”