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Product & services pricing
4.65/5
Chance of future purchase:
4.77/5
Shipping & packaging:
4.81/5
Customer service:
4.62/5
Return/Replacement policy:
4.50/5

Verified
5/5

2024-06-17

Easy, Fast, and Honest

"I recently sold my 2021 16" MBP to SellYourMac and was expecting either a lowball offer, or the offer to be modified after they "inspected" my laptop. That seems to be somewhat standard practice in the industry. I was pleasantly surprised to see that I received a fair offer (I may have been able to make more on the private market, but not significantly so) and they honored the price after inspecting the laptop (I was honest about the condition). I would definitely do business with SYM again - thanks!"

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Rep reply posted 2024-06-18
A rep from SellYourMac, OWC-Celeste, has responded:

“That's great to hear! It's refreshing when companies like SellYourMac provide fair and transparent transactions, especially in the tech resale industry where surprises are often expected. Your experience with receiving a fair offer and having it honored after inspection speaks volumes about their integrity. Thanks for sharing your positive experience, and here's to smooth transactions in the future with SellYourMac!”


Verified
5/5

2024-06-14

Easy, quick sale of old laptop

"The process of selling my MacBook Air was smooth and easy online. The only challenge was packing it properly and safely for the prepaid shipping. And this was not (conceptually) so hard for a small laptop; I wonder about proper packing when I get to selling one of out outdated iMac desktops. But given having solved that problem, the rest was quick and easy."

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Verified
5/5

2024-06-14

Very easy and good value

"This site gave me the best value for my iMac and made the process very simple. I also appreciate that they give you 1 month to send the device in as opposed to some other places that need it sooner. I was given the value that they estimated me at and I couldn't be happier with the service. Would definitely recommend! "

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Rep reply posted 2024-06-14
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a good experience with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-06-14

As promised

"Easy, get quote, clear the phone, then send it in. Wait for check to arrive."

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Rep reply posted 2024-06-14
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a good experience working with our parters at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-06-11

Excellent experience

"I sold my iPad 8th generation with Apple Pencil and it could not have been easier. I had to provide the packaging but that was easy. I packaged the iPad and used the provided shipping label. Soon after, I got an email that it was received then more emails about the status until I received a check in the mail. Super easy. I will definitely use this service again if I need it."

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Rep reply posted 2024-06-11
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for sharing your excellent experience! We're glad to hear that selling your iPad 8th generation with Apple Pencil was a smooth and straightforward process. It's great that you found packaging the iPad easy and appreciated the provided shipping label. We're also pleased to know that you were kept informed with status updates until you received your check in the mail. We look forward to assisting you again in the future if you need it. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-10

Easy Experience

"Wanted to trade my MacBook Pro M1 before I purchased my M3 Max MacBook Pro. Amount quoted was far greater than that offered by Apple. The entire process was very easy."

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Rep reply posted 2024-06-10
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that your process to trade in your Mac was easy and quick and that you enjoyed your experience working with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-06-10

Flawless and Easy

"Easiest way I have ever sold my old tech. No need dealing with listing it somewhere like eBay.
"

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Rep reply posted 2024-06-10
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate your honest feedback! It is great to hear that our partners at SYM made selling your computer super easy! Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-06-10

I got more than my initial quote!

"I was selling my 2013 cylindrical “trashcan“ Mac Pro. I was happy with my quote and accepted it. After I sent it in, I got an email from SellYourMac saying that my Mac Pro was even better than I had represented, and they proactively raise the amount of money they gave me by about 25%. Nice surprise! And it shows how honest they are"

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Rep reply posted 2024-06-10
A rep from SellYourMac, OWC-Celeste, has responded:

“That's fantastic news! It's always great to hear about positive experiences like this. We're glad to hear that SellYourMac went above and beyond your expectations by proactively raising the amount they offered for your Mac Pro. It's a testament to their honesty and commitment to customer satisfaction. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for sharing your experience!”


Verified
5/5

2024-06-09

Easy and fair

"I've never sold an old computer so I was a bit worried about the whole process. SellYourMac made it really easy and I received the payment amount that I expected and quite fast. They also gave me double what other companies were willing to pay for my machine! I will definitely use them again in the future."


Rep reply posted 2024-06-10
A rep from SellYourMac, OWC_Michael , has responded:

“We're thrilled to hear that we could make your first experience selling an old computer stress-free and rewarding! Thank you for choosing SellYourMac. We look forward to assisting you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-08

Exactly what I expected!

"From the first internet contact to receiving my check, everything was smooth with no gotchas."


Rep reply posted 2024-06-10
A rep from SellYourMac, OWC_Michael , has responded:

“We're thrilled to hear that your experience from start to finish was smooth and seamless, with no surprises. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-03

Great Prices and Great Service

"This is the 2nd time I have used Sell My Mac. Each time, they did what they said they would do and also, they did it on the time they said it would happen. II am very please with them. I will always compare their prices to Apple and others that are out there. Their prices were much better than Apple trade in prices. I was able to buy my new Mac and take this money and save even more on the overall cost instead of using Apple trade in."


Rep reply posted 2024-06-03
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you have been satisfied with your experience both times with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-06-02

painless and professional

"done biz with them several times - easy, honest and painless way to make sure your old electronics don't go in a landfill and you get seem coin for them, better than what Apple will give you thumbs up"


Rep reply posted 2024-06-03
A rep from SellYourMac, OWC_Michael , has responded:

“We're delighted to hear that you've had multiple positive experiences with us! It's great to know that our process makes it easy for you to responsibly recycle your old electronics while also earning some cash. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-01

easy

"Service was exactly as described online. It was easy to sell my old Mac. "

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Rep reply posted 2024-06-03
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for your feedback! We're glad to hear that our service met your expectations and that you found it easy to sell your old Mac. If you have any other questions or need further assistance, please don't hesitate to reach out. https://eshop.macsales.com/Service/”


Verified
5/5

2024-05-27

"Easy, straight-forward process with a good offer."

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Rep reply posted 2024-05-28
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that you had a good experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2017-08-26

Great selling experience

"The transaction was quick, no issues, as issues! I love doing business with SYM! "

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