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Product & services pricing
4.57/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.64/5
Customer service:
4.44/5
Return/Replacement policy:
4.35/5

Verified
5/5

2024-06-30

Perfect experience reselling my Mac

"Don’t hesitate to resell your Mac with these folks. They made it easy, quick, and fair. I highly recommend!"

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Rep reply posted 2024-07-01
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for your feedback! We're thrilled to hear that you had a perfect experience reselling your Mac with us. We strive to make the process easy, quick, and fair for our customers. We appreciate your recommendation! https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-30

Easy peasy

"Great experience and fair return "

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Rep reply posted 2024-07-01
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you so much for taking the time to provide your feedback. It brings us joy to learn about your positive OWC experience, and we value your feedback immensely. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-30

Really Easy!

"Very easy experience. Very happy with the Mac I bought. The interface to sell my old Mini was detailed and easy to navigate. Sent the unit in and had my check very quickly. "

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Rep reply posted 2024-07-01
A rep from SellYourMac, OWC-Celeste, has responded:

“We're delighted to hear about your positive experience! It's great to know that the process was easy and efficient for both purchasing your new Mac and selling your old Mini. Thank you for choosing us, and we look forward to serving you again in the future!”


Verified
5/5

2024-06-22

Easy and hassle free

"I’m was sincerely impressed with how streamlined the process was. Would sell to them again in a heartbeat "

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Rep reply posted 2024-06-24
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience working with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-06-21

Outstanding Product and Price - You can't go wrong

"Checked by iPad to see what it would be worth. This was fast, easy and a better price than expected.

Sent and it was received sooner than expected and processed within days of receiving my device.

This company is the best out there today!

Thank you!
"

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Rep reply posted 2024-06-21
A rep from SellYourMac, OWC_Michael , has responded:


Thank you for your glowing review! We're thrilled to hear that your experience with us exceeded your expectations. Your satisfaction is our priority, and we're delighted to have provided you with fast service and a better-than-expected price. We appreciate your recommendation and look forward to assisting you again in the future! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-17

Excellent Job

"Was fast, efficient with great support.

Thank you.
"

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Rep reply posted 2024-06-18
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience with our partners over at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-06-17

Spectacular service

"I was offered a very good price, requested a shipping box, which arrived promptly, easily shipped the unit and received my payment extremely quickly. I am very happy with this transaction, and will recommend this service to anyone looking to sell a Mac quickly and easily"

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Rep reply posted 2024-06-18
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the wonderful feedback. It is great to hear that you were offered a good price for your machine and that the experience was simple working with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-06-17

Easiest experience ever

"Very upfront and simple. Easy interface allowed a quick and honest quote based on my computer’s specs.
Immediate response after shipping to them with great communication during each step of the process.
"


Rep reply posted 2024-06-18
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for sharing your experience! We're thrilled to hear that you found our process straightforward and transparent. Providing a seamless and efficient experience, from obtaining a quote to receiving updates throughout the process, is something we prioritize. Should you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your business!”


Verified
5/5

2024-06-17

Excellent service

"Communication was excellent on the entire process.. It was simple and efficient and I will definitely be using them again "

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Rep reply posted 2024-06-18
A rep from SellYourMac, OWC-Celeste, has responded:

“It's fantastic to hear that you had such a positive experience with our service! We strive to ensure clear and effective communication throughout the entire process, making it simple and efficient for our customers. We look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-17

Easy, Fast, and Honest

"I recently sold my 2021 16" MBP to SellYourMac and was expecting either a lowball offer, or the offer to be modified after they "inspected" my laptop. That seems to be somewhat standard practice in the industry. I was pleasantly surprised to see that I received a fair offer (I may have been able to make more on the private market, but not significantly so) and they honored the price after inspecting the laptop (I was honest about the condition). I would definitely do business with SYM again - thanks!"

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Rep reply posted 2024-06-18
A rep from SellYourMac, OWC-Celeste, has responded:

“That's great to hear! It's refreshing when companies like SellYourMac provide fair and transparent transactions, especially in the tech resale industry where surprises are often expected. Your experience with receiving a fair offer and having it honored after inspection speaks volumes about their integrity. Thanks for sharing your positive experience, and here's to smooth transactions in the future with SellYourMac!”


Verified
5/5

2024-06-14

Easy, quick sale of old laptop

"The process of selling my MacBook Air was smooth and easy online. The only challenge was packing it properly and safely for the prepaid shipping. And this was not (conceptually) so hard for a small laptop; I wonder about proper packing when I get to selling one of out outdated iMac desktops. But given having solved that problem, the rest was quick and easy."

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Verified
5/5

2024-06-14

Very easy and good value

"This site gave me the best value for my iMac and made the process very simple. I also appreciate that they give you 1 month to send the device in as opposed to some other places that need it sooner. I was given the value that they estimated me at and I couldn't be happier with the service. Would definitely recommend! "

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Rep reply posted 2024-06-14
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a good experience with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-06-14

As promised

"Easy, get quote, clear the phone, then send it in. Wait for check to arrive."

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Rep reply posted 2024-06-14
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a good experience working with our parters at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-06-11

Excellent experience

"I sold my iPad 8th generation with Apple Pencil and it could not have been easier. I had to provide the packaging but that was easy. I packaged the iPad and used the provided shipping label. Soon after, I got an email that it was received then more emails about the status until I received a check in the mail. Super easy. I will definitely use this service again if I need it."

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Rep reply posted 2024-06-11
A rep from SellYourMac, OWC-Celeste, has responded:

“Thank you for sharing your excellent experience! We're glad to hear that selling your iPad 8th generation with Apple Pencil was a smooth and straightforward process. It's great that you found packaging the iPad easy and appreciated the provided shipping label. We're also pleased to know that you were kept informed with status updates until you received your check in the mail. We look forward to assisting you again in the future if you need it. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-06-10

Easy Experience

"Wanted to trade my MacBook Pro M1 before I purchased my M3 Max MacBook Pro. Amount quoted was far greater than that offered by Apple. The entire process was very easy."

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Rep reply posted 2024-06-10
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that your process to trade in your Mac was easy and quick and that you enjoyed your experience working with our team at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/