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Product & services pricing
3.98/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.19/5
Customer service:
4.18/5
Return/Replacement policy:
4.30/5

Verified
3/5

2024-02-25

Don't have order yet.

"I called twice and never get thru. Was called back to answer questions. Placed an order and have not received it yet to rate anything "

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Verified
5/5

2024-02-25

My humidifier tank that I ordered!!

"I got it very prompt and burying a timely matter and I’m very, very pleased!!!!"

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Verified
5/5

2024-02-24

Happy Customer

"Happy that I got such a quick response to receiving an incorrect item shipped to me. It immediately became "No Problem" with a phone call! Thank you!"

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Verified
5/5

2024-02-24

Great Service

"quick and easy shopping experience."

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Verified
4/5

2024-02-24

Replacement lid compatible with RESMed 11 and So Clean machine

"I found the quality of the product to be good, I was surprised the replacement lid was not identical to the original with the exception of the air hose for connecting to my So Clean machine, the original lid has chambers for the air flow, the replacement lid does not have any chambers, not sur if this will affect the use of the CPAP, will know more once I use it."

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Verified
5/5

2024-02-24

Great service

"I was impressed with how quickly I received my order. "

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Verified
5/5

2024-02-24

Great Company!

"I have used a different website in the past to order supplies but they were very restrictive about ordering some supplies unless you have the prescription. I was simply wanting to replace the headgear/strap and they required a prescription. So I went in search of somewhere else to order from. I found Sleeplay and they had what I needed, no prescription, AND they were less expensive! Also the shipping was fast! I had my order in a couple of days. I’m hooked! I highly recommend this company!"

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Verified
5/5

2024-02-24

Faulty Concentrator!

"It ran for a couple of weeks then died."

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Verified
4/5

2024-02-22

Fixed

"Was having issues with my order at first but a rep called a got everything squared away! :)"

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Verified
5/5

2024-02-23

New Customer

"Product was competitively priced, and delivered timely."

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Verified
5/5

2024-02-23

James is the master!

"I bought the wrong product and James helped me a lot. Thank you for everything. I'm happy to have met you. God bless you."

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Verified
5/5

2024-02-23

Prompt service from the start

"Ordered a spare hose after finding a hole in the one attached to my machine, luckily I had a back up already, but knowing it would only be a few days from placing my order to the new hose showing up adds to that peace of mind. "

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Verified
5/5

2024-02-23

Life Saver!!!

"I stopped into the store when my cpap broke the day before I left on a cruise. James set me up with a new cpap on the spot. He literally saved our family vacation!

Superior customer service and product knowledge- this is the number one spot for cpap supplies and machines.
"

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Verified
5/5

2024-02-23

INCREDIBLE CUSTOMER SERVICE

"I forgot to apply my 25% off coupon on a large purchase, so I called. A real person answered quickly, and applied a refund for the 25% in about 2 seconds. I could hardly believe how easy it was! Other companies have issued me refunds, but I usually have to jump through some hoops. This was awesome!!!"


Verified
4/5

2024-02-23

Z2 Breas

"Surprised at the amount of accessories that came with it. Also, great price!"