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Product & services pricing
3.98/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.19/5
Customer service:
4.18/5
Return/Replacement policy:
4.30/5

Verified
5/5

2024-02-23

Great Service

"I ordered some equipment and received it as promised. Very happy with the service."

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Verified
5/5

2024-02-23

"They kept us in the loop from order to delivery."

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Verified
5/5

2024-02-23

Easy to Order

"I just received my travel CPAP and battery today so I haven't set it up yet. I appreciate the email offering support and information as needed. Thank you! I will be in touch."

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Verified
2/5

2024-02-23

Disappointed with the mini c pap and customer service

"I paid a lot of money for the mini c pap machine because I needed a smaller unit for travel. It is much louder than the larger Res med machine I use normally. I called customer service right away and was told to purchase 3 items, that cost me another $70 to put on this unit. First off, I can't fit all the pieces on, and the ones I have gotten attached haven't changed the noise! Why doesn't the company who makes this machine offer to give these attachments at no cost as many people have complained about this ! Spending $1000.00 snd then more money! No word back from customer service Stacey, as to weather my problem is solved, apparently once you give them your money, , they don't care about you. Very disappointed "

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Verified
4/5

2024-02-23

Great travel CPAP

"I love my new Bria’s travel, CPAP. The only thing that would’ve made a difference between the four and five stars is that this was delivered without the ramping up. And I had to call and whoever I spoke to was absolutely wonderful and we went through, and I figured out the ramp up myself. But since it was on my prescription, I kind of thought that it would be coming to me completely set up. If that’s something I’m mistaken about then I would change my rating to five stars."


Verified
5/5

2024-02-23

Great communication

"Actually talking to a real person that was friendly and helpful You will be my sleep supply store from now on!"

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Verified
5/5

2024-02-23

Thank You !

"Very happy to have a cpap machine again! My Cpap machine broke and would cost twice as much as yours. Your price made it available for to get a new Cpap. "

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Verified
2/5

2024-02-23

"Shipping takes way too long>"

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Verified
5/5

2024-02-23

Great service.

"Wonderful fulfillment and follow through
"

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Verified
5/5

2024-02-23

Excellent

"Found what i needed without any fuss"

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Verified
5/5

2024-02-23

Fast, FRIENDLY, Knowledgeable people.

"Needed a New machine person hooked me up! Great!!"

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Verified
1/5

2024-02-23

Discount Codes

"Don't send me discount codes in email that aren't valid for the items I typically order!"

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Verified
1/5

2024-02-23

worst service and customer care

"its horrible service, no proper resonse from customer care even upon multiple try, not user friendly purchase system , i am totally disappointed with sleeplay , i do not recommand sleeplay for any patient "

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Verified
5/5

2024-02-22

Oder and delivery

"Ordering was fast and easy and once I supplied my RX the the delivery. Was fast"

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Verified
1/5

2024-02-22

They shorted me a hose

"The cpap was great. However my shipment was short the accessorie I bought.
I emailed them and they said they are looking into it and haven’t heard back. The scammed $36 out of me and lost me for life.
"

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