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Product & services pricing
3.98/5
Chance of future purchase:
3.93/5
Shipping & packaging:
4.19/5
Customer service:
4.18/5
Return/Replacement policy:
4.30/5

Verified
5/5

2024-02-22

Excellent service

"Great product! Great prices! And lots of good deals!"

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Verified
5/5

2024-02-22

Timely and efficient

"Wish there was more telling me what parts I needed but everything was delivered on time and in perfect quality "

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Verified
5/5

2024-02-22

Great Service!

"The CPAP machine that I ordered arrived as promised. Price was good. Service was excellent. Highly recommend this site."

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Verified
1/5

2024-02-22

Poor Customer Service

"I emailed customer service to find out how I could make a return and never heard back. "


Verified
5/5

2024-02-22

Follow up on purchase of CPAP

"Discussed recent purchase of AirMini with Stacy. Very professional and she was able to answer my questions regarding battery charger."

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Verified
1/5

2024-02-22

Order not canceled

"I emailed customer service twice to cancel my order but it still shipped to the wrong address. "

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Verified
5/5

2024-02-22

Fast, effective, inexpensive

"Sleeplay got my home sleep test to me in 3 business days, and after using it for a few nights was able to give me a comprehensive report for a fraction of the cost of an in-lab. Once prescribed, they got my CPAP unit and mask to me in an equally expeditious fashion, and now im getting some of the best sleep of my life. So glad I went through them rather than the much more expensive traditional route. Additionally, being able to finance through afterpay or affirm was extremely convenient."

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Verified
1/5

2024-02-22

Still Waiting

"It was easy to order the machine, but I haven't received it yet. "

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Verified
5/5

2024-02-22

Customer Service Recover

"My order was accidentally shipped to the wrong address. I contacted Customer Service and they immediately shipped a duplicate order to the correct address. Great Customer Service Experience!"

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Verified
1/5

2024-02-22

Way too long to ship. No communication.

"Orders take too long to process and ship. "

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Verified
5/5

2024-02-22

Fast, incredible service

"I ordered the cpap, recieved excellent service throughout. Took three days soup to nuts. Very impressed. "

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Verified
2/5

2024-02-22

Chatbot didn’t work for me

"I tried to contact you via the chatbot but no one responded after 10 min so I left. Looks like someone acted on my inquiry (shipping status) but I was never contacted"

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Verified
5/5

2024-02-22

New Cpap Machine

"It was a great experience. No having to go through bs of seeing a doctor and having to do the sleep study again is great. My old machine just needed to be replaced. Thanks very much!"

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Verified
5/5

2024-02-22

Great service and price

"Buying a travel cpap for my husband was a super pleasant experience. The service and the price were great!"

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Verified
2/5

2024-02-22

No customer service on weekends

"I ordered one item but when checking out, I mistakenly hit another selection which I could not undo so I was sent 2 items. It was Friday evening just before you closed (5 minutes before). Nobody answered phone or online chat so I could not get help to cancel. By Monday, order filled so I just took it. I think you need longer hours for customer support/service. Products are great."