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Verified
5/5

2019-07-02

Super fast, easy service!

"It was super easy to get a policy, pretty quick too."

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Verified
4/5

2019-07-02

"Very affordable. Website is easy to navigate."

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Verified
5/5

2019-07-02

Easy

"Have bought travel insurance from other companies but Travelex made it so easy. And the perk was their rates were very competitive."


Verified
5/5

2019-06-27

Easy to access

"The insurance was easy and cost effective to procure I don't know what more to say about the experience than that so far. I havn't left yet on the trip"


Verified
3/5

2019-06-27

"Very long phone wait compared to other services I contacted. Otherwise, the coverage is very good."


Rep reply posted 2019-06-27
A rep from Travelex Insurance Servic, TravelexInsuranceAM, has responded:

“Thank you for taking the time to post your concerns, and we are sorry to hear of your frustration.

We are currently experiencing higher than average call volume, which has resulted in longer than normal wait times. However, we are happy to hear that you like the coverage the Travel Basic plan offers.

For questions, you may email our Customer Solutions Department at customersolutions@travelexinsurance.com, they strive to answer all phone calls and emails as quickly as possible, while delivering the best customer service.

Thank you again, and we look forward to working with you in the future!

Kind Regards,
Amber”


Verified
5/5

2019-06-27

Easy and comfortable

"I needed a quick traveler insurance and it was supper easy to do it online with Travelex"


Verified
5/5

2019-06-27

Excellent Partners

"Travelex employees are responsive and honest. They are willing to take time to understand a claim and work with the passengers. We are so happy to partner with them."


Verified
5/5

2019-06-27

Regular Customer

"I used to buy annual flight insurance but it is no longer offered. Now I’m forced to pay more, buying one for each flight. Bring back the annual coverage, please. "

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Verified
5/5

2019-06-27

Amazing Insurance company

"We had fantastic medical support from Travelex while travelling in South East Asia.
Travelex let us focus on getting the best medical care available without worrying about the costs.
The support staff went above and beyond trying to find us hospital facilities with english speaking physicians and reimbursement process was easy, efficient and very fair. From now on, we won't travel without Travelex!
"

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Verified
5/5

2019-06-26

Alaska trip

"Website was easy to use to obtain a quote. Received timely response to a question I sent via email. Price seemed reasonable for what I purchased."


Verified
5/5

2019-06-26

Easy

"The options are clear and questions are answered promptly. I haven’t had to use travel insurance yet so I don’t know how prompt their service is. "


Verified
5/5

2019-06-26

Basic travel insurance

"It was easy to purchase travel insurance online with them. "

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Verified
5/5

2019-06-20

Travelex insurance

"Haven't used yet and hopefully will not needed :) , just as of today, giving the 5 stars for easy to fill out application and submitting with required options "


Verified
4/5

2019-06-20

User friendly insurance site

"Website was user friendly, easy to utilize. Requested quote for planned trip next year. Various plans were available based upon my needs and I was quickly able to compare and review the plans to determine which was best for me. Information required was minimal, pricing was in line with other quotes received. I was able to purchase online and immediately received proof of insurance and within minutes received via email the actual insurance policy. After reviewing the policy, I was satisfied that the coverage was that which had been described. I used Travelex Insurance Services last year for a trip I was planning and again recently for next year's trip. I am highly satisfied and recommend them."


Verified
5/5

2019-06-20

Good

"Good blah blah blah blah blah"

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