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Verified
4/5

2019-04-04

Good insurance for price

"Very easy to apply and pay for on line."


Verified
5/5

2019-04-04

Excellent service

"Our travel agent signed us up with them several years ago. That first trip had a delay causing an unexpected overnight in Denver. We filed a claim and they honored all of our expenses. You never really know how good your insurance is until you have to file a claim. Now we don’t travel without Travelex. "

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Rep reply posted 2019-04-04
A rep from Travelex Insurance Servic, TravelexInsuranceAM, has responded:

“Thank you for taking the time to provide your feedback!

We are so happy to hear that you had a great experience with our Claim Department and we look forward to insuring all your future travel.

Thanks again and have a wonderful day!

Kind Regards,
Amber


Verified
5/5

2019-04-03

the set up.

"it was very easy to sign on for trip insurance. everything was explained in a clear way, and my questions were answered.

the real test of course will be if I happen to have a claim. I hope this does not happen, but should it happen I feel reasonably confident that it will be well handled, if this earlier, sales, experience is representative of how Travelex does its work.
"


Verified
5/5

2019-03-30

"Prices were good, and hasselfree>"

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Verified
5/5

2019-03-28

no fuss no muss

"Easy and straight forward to compare, select, and purchase travel insurance."


Verified
5/5

2019-03-27

Super customer service, ive been purchasing insurance from them for decades.

"They are second to none !
The best in the market.
You dont have to look any further.
Customer service #1
"

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Verified
5/5

2019-03-21

Seems hard to find just Med coverage

"Was pleased to find Medical coverage at a reasonable price, Hard to find such policies. It's for a future trip so haven't done anything beyond purchasing policy. Assume Travelex will be fair if filing a clam is needed."


Verified
5/5

2019-03-21

Well knowledged and competent

" Well knowledged and competent "


Verified
4/5

2019-03-20

Wish there is 24/7 customer service

"System was easy to navigate. However wish there is customer service 24/7 to get clarification/confirmation. Even if “chat” on line"

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Verified
5/5

2014-08-09

Open Heart Surgery in Venice, Italy

"After developing heart failure in-flight to Venice, I was transported by ambulance from the plane to hospital. My wife and I were delighted that after 20 days in hospital due to mitral valve replacement, Travelex provided a nurse to **** me back to my front door in the States, then reimbursed all our pre-paid vacation and hospital expenses (after my employer-sponsored health care paid their share). We are so thankful we had Travelex trip insurance. Without it, the experience would have been devastating."

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Rep reply posted 2019-03-15
A rep from Travelex Insurance Servic, TravelexInsuranceAM, has responded:

“Thank you for taking the time to post!

We are so happy to hear that you were well taken care of by our claims department, and by OnCall International, our travel assistance provider.

Thanks again and we look forward to insuring all your future travel!

Kind Regards,
Amber”


Verified
4/5

2019-03-14

Initial reaction

" Pricing is a bit high, but application process is friendly. No experience with claims which should be the critical metric (and we hope not to need any claims service!)."

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Verified
5/5

2019-03-14

Got what I wanted

"Good service, got what I wanted quickly "

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Verified
5/5

2019-03-13

No ‘sweat’

"After realizing that I did not need the travel insurance, I called Travelex to cancel. It was done right away. Thank you."


Verified
5/5

2019-03-13

Quick and painless

"Pleasant , patient and knowledgeable representative. Answered all my questions. Took very little time, settled for a policy which met with my requirements. It was a quick and painless experience."

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Verified
5/5

2019-03-07

Mr. Traveler

"It was a great experience navigating into Travelex Ins. Services"

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