"While I had no problems on my recent trip that required me to file a claim, it was good to know I had Travelex insuring my trip. A great value for the cost."

"Easy to decide what you need."

"I would prefer a website that shows purchase history and previous policies instead of “retrieving my documents” everytime. Plus if you don’t have your policy number you can’t review your documents rather than logging into your account. Travelex is saving a lot of money not allowing their customers to establish one account to log into online. "

"My wife and I have been long term customers. We have made several claims which were processed quickly. We will continue to use TravelEx for our travel insurance needs!"

"Very easy and fast. Needed travel insurance. Good info on the site. "

"I would give Travelex 5 plus stars. I've purchased travel insurance through them previously but never had to file a claim until about 2 weeks ago.

The process was flawless and I had my refund in less than a week following submission of my documentation. This is a reliable helpful organization and will use them going forward for all my travel. "

"I made a call to clarify a question, and the phone was immediately answered by a real person! He epitomized the role of customer service...professional, knowledgeable,friendly...and ensured that I have the appropriate coverage for my travels."

"Excellent experience. Would recommend.

Feel good about the coverage."

"I was reimbursed for missed ports on a recent river cruise. It was weather related so we didn't know what you expect. Travelex gave us more money than anticipated and they were very pleasant to deal with. Much better price than buying from the cruise line. "

"I had an emergency at home and needed to change my return flight ... when I tried I was told the flight wasn’t refundable ..
I needed to rebook another flight ..
I contacted Travelex to see if they could assist me and I they never responded.
I lost $3,000!

Never again!"

"I have been using Travelex Insurance for several years. Very reasonable prices, for very thorough coverage. The one time I did have to make a claim, they paid it in full. I don't see a need to go anywhere else. "

"The website was efficient and easy to navigate. We purchased the coverage the same day we checked the website."

"Last month (March 2019) my wife and I began what was supposed to be a two-week vacation in Thailand. Two days after arriving in Bangkok, I was diagnosed with double pneumonia and was hospitalized there for 13 days. The physician required me to rest a few days after discharge before allowing us to fly back to the US. When we returned we filed a carefully documented trip interruption claim for about $10,000 with Travelex on April 9. (An arm of the insurance, On Call International, had already taken care of the hospital bill - quickly and completely, much to our amazement.) Travelex responded the very next day (!) with an email saying that we would receive a check covering nearly the entirety of our claim. (We are still waiting to hear about one small aspect of the claim.) We received that check today (April 16). Fortunately we have filed very few insurance claims of any kind over our 70+ years, but all of the others have involved initial denials of claims, seemingly unending hassles, etc., before we finally received compensation. This has been a truly extraordinary experience. We will definitely use Travelex for all of our future travel insurance needs."

"This is the travel insurance I always get when traveling outside the country.
Their quotes / prices are reasonable and signing up is an easy straightforward process.
I haven’t had any emergencies so far and cannot comment on that part of their service "

"It was very easy to navigate their website and buy a travel insurance policy. The price couldn't be beat....I compared them with many companies before buying. The thing that helped my decision most was that unlike other big travel insurance companies, this company had great ratings on the consumer affairs website while the other companies had tons of complaints. Also the amount of coverage I was able to get for the money I paid was great. Other companies wanted more than double what I paid for the same policy. I haven't traveled yet and haven't had any reason to file a claim, but I anticipate based on their reviews that it would be relatively stress free. "