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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2004-03-22

"Shipment was prompt and the oder was correct and invoiced at the price stated."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-03-22

"Competitve prices - My item was 15 - 25% lower than any other online company.
Great service - We received our purchase within 3 days of ordering - 2 days earlier than expected.
I will definitely visit Z-Buy.com for future purchases!
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with

Verified
5/5

2004-03-22

"I took a chance on buying from yet another online merchant, and am SO glad I went with Z-Buy. Great prices, everything as advertised and in good shape shipping-wise, and I'm getting things 2-3 days after ordering without any hassle whatsoever."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
N/A
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
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Customer service being trustworthy
N/A
Customer service being knowledgeable
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Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being easy to reach
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-03-19

"The prices were the best. The order was entered and I recieved an e-mail stating that the order was shipped. I tracked the shipment all the way from the source to my door."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
N/A
Customer service being knowledgeable
N/A
Customer service making decisions on their own
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Customer service being easy to reach
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Customer service being trustworthy
N/A
Customer service resolving problems
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Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-03-18

"The item came in on time and exactly what I ordered. What more can you ask for? Thank you!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy

5/5

2004-03-18

"Always a pleasure and quick delivery!

Great prices on routers/firewalls/VPN hardware. Always comes in best price on pricewatch!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with

Verified
1/5

2004-03-18

"This is the worst company due to FALSE ADVERTISING. I called them because they had a 9700pro for $115. I knew this was a great deal if true, so I called them. He told me it was the real deal, so I ordered on on my credit card. 2 days later they told me tha it is out of stock. Did they put me on back order? Hell NO. I explained that I should be given something of equal value, but Im still to hear from the manager who was "in a meeting". Crappy Costomer service, and they flat out lied. The kicker is, I know of at least 20 people who ordered the same thing, and none of us recieved a single 9700 pro. I smell False Advertising."

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Overall quality of the company
Pricing of products and services
N/A
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy

Verified
4/5

2004-03-17

"The website doubled the quantity of my order somehow, but I called Z-Buy and they corrected it. In the end, my order shipped quickly and accurately."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is trustworthy
Is consumer focused
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
N/A
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-03-17

"Great follow up service. I didn't have to track my purchase, they tracked it to my door and beyond! I will DEFINATELY buy here again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Overall customer service
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Customer service being knowledgeable
N/A
Customer service resolving problems
N/A
Customer service being easy to reach
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Customer service making decisions on their own
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Customer service being trustworthy
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-03-16

"Great service and very prompt shipping... will definitely buy from again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with

Verified
4/5

2004-03-11

"I had difficulty ordering over the web so I placed my order via email. Z-buy was very responsive and kept a good line of communications with me."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-03-10

"Great Company. Shipped quickly and provided the product exactly as promised. Swift + Easy to use website and they keep you informed on whats going on with your order every step of the way."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-03-10

"Easy to use web site, e-mail notifications of shipping/tracking information was always prompt. Items shipped promptly and packaged well."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
N/A
Overall customer service
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Customer service being trustworthy
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Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service being easy to reach
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Customer service resolving problems
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N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
N/A
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-03-10

"Fantastic service. They shipped the order promptly, and I received the order quickly. Top-rate service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with

Verified
5/5

2004-03-08

"Ordering was easy.
We were contacted several times updating us on the status of our order.
I attempted using another company before z-buy and was very displeased. Z-buy made the difference like night & day. We received the package promptly and shipping material was sufficient.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused