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Verified
5/5

2004-03-08

"Excellent! Great price and quick shipping. I received it on Saturday because they ship with USPS."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
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Being easy to reach
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Making decisions on their own
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Overall web site
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Verified
5/5

2004-03-08

"Best price on new, retail Asrock motherboard with onboard video, LAN, sound for $37. Arrived in a few days in original box with all pieces. Not my first purchase from Z-Buy and not my last either."

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Verified
5/5

2004-03-07

"Fast ship, got exactly what I ordered at a great price. Will definately order again if they have what I want and keep the prices down."

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Verified
5/5

2004-03-05

" I ordered an Asrock K7S41GX motherboard from them, my first purchase. Price: just under $42, including UPS ground shipping to CA. Product arrived in good condition 3 days later.

The motherboard takes AMD K7 cpu's, and DDR memory up to 333 MHz. I put an Athlon XP 2000+, a 40 Gb hd, a 256 Mb stick of Crucial DDR2100, and a few other parts into an Enlight 7260 case. This will be a test server. It runs Red Hat 9 like a champ.

I will probably buy from them again.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
N/A
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being easy to reach
N/A
Resolving problems
N/A
Being knowledgeable
N/A
Being trustworthy
N/A
Making decisions on their own
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Overall customer service
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Customer service making decisions on their own
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Overall web site
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Web site being easy to use
Web site reliability
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Speed of web site

Verified
5/5

2004-03-05

"Had a problem with the website, which doubled the quantity for no apparent reason. Emailed customer support, the problem was resolved the next business day, and the order was shipped the same day. It arrived a day earlier than expected, and was in perfect condition. Other than the website ordering glitch, no complaints. I would order from this vendor again with no reservation."

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Verified
5/5

2004-03-04

"I have been purchasing computer components from Z-Buy for the past two years and I find they offer quality products. Timely shipping information and great support after the sale."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services

Verified
5/5

2004-03-04

"Excellence service no problems, I bought a Wireless Linksys AP, items arrived quickly, were well packed and worked right out of the box. I will definitely buy from this company again. Thank you Z-Buy.com!

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Resolving problems
N/A
Overall customer service
Customer service making decisions on their own
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2004-03-03

"All went just great. Fast processing and fast delivery."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Being easy to reach
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Overall customer service
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Customer service resolving problems
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Customer service making decisions on their own
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
3/5

2004-03-03

"Item was delivered sooner than web site proclaimed. Nice surprise, very nice."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
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Being knowledgeable
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-02-26

"I bought a logitech wireless mouse and keyboard off of z-buy. At first i was very skeptic cuz their prices were so good. My item arrived today and it has been the best keyboard i ever purchased. I would definately deal with z-buy again. Thanks for such a great product!

Jon
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
N/A

Verified
5/5

2004-02-24

"Only ordered a couple items from this company, but wish I had ordered more. Placed an order and it arrived in 3 days. SUPER fast. Thanks."

Detailed Review Benchmark + -
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Pricing of products and services
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Verified
5/5

2004-02-21

"Excellence exemplified! I am very please with my request. Everything came in perfect shape and quicker than expected. I ordered many things from different companies recently and this was by far the fastest delivered."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
N/A
Overall customer service
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Customer service resolving problems
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service being trustworthy
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Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-02-20

"Absolutely no problems, items arrived quickly, were well packed and worked right out of the box. I'll definitely use this vendor again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Resolving problems
N/A
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-02-20

"Z-Buy's service can be described in one phrase. Top notch. I ordered my ATi video card, and promptly recieved information guaranteeing and confirming my order was processed and shipped. This was accompanied by my tracking information which is key to customer satisfaction when spending $400+ dollars for a piece of hardware. If only I had ordered my processor from Z-buy, I wouldn't be waiting through endless phone guarantees that "my order will be shipped tommorow". Only to see the next day that my order status still says "not shipped" such as my experience with "bcd200" they could take a lesson from Z-buy, fast, efficient customer pleasers."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Resolving problems
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Being knowledgeable
N/A
Making decisions on their own
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Customer service making decisions on their own
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Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-02-20

"This is the second or third time i have ordered from this business. wonderful service, prompt shipping, great prices. I would recommend them to anyone."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being knowledgeable
N/A
Being easy to reach
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Resolving problems
N/A
Overall customer service
N/A
Customer service being trustworthy
N/A
Customer service being knowledgeable
N/A
Customer service being easy to reach
N/A
Customer service making decisions on their own
N/A
Customer service resolving problems
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use