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Verified
5/5

2004-01-17

"Great Product at a Great Price. Fast Fed-Ex shipping. Called tech support before ordering and they were very helpful in making the decision. Thanks!"

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Customer service being trustworthy
Customer service being easy to reach
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Verified
5/5

2004-01-16

"Cheapest place around for Shuttle SK41G by $25 (and no tax for CA!).

Shipped the morning after I ordered it and it arrived a day earlier than expected.

All in excellent condition retail box (was worried it might be whitebox/OEM/refurb for that money!) works great, might buy another one....
"

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Delivering products damage free
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Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
N/A
Overall web site
Web site reliability
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Verified
5/5

2004-01-15

"I ordered a miltimedia drive for mem stick/ compact flash. . etc. Very smooth and easy transaction."

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Overall quality of the company
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Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
4/5

2004-01-14

"Purchase went smoothly. Delivery was timely. Only thing I can recommend, is that the seller send out a shipping notice with a tracking number.
My shipping notice came the day after I received my merchandise.
Other than that, GOOD JOB!
"

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Verified
5/5

2004-01-14

"Excellent service. I will continue to purchase from this vendor."

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Is easy to do business with
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Is consumer focused
Likelihood of customers making future purchases
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Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
4/5

2004-01-14

"This was my first experience with Z-Buy.com and although it wasn't completely painless, I have to give them credit for their efforts.

I was skimming through PriceWatch one night when I noticed that they had a Sapphire 9600XT for $154.00, no tax, free shipping, AND the Half-Life 2 coupon. I figured it was too good to be true but put in the order anyway. It is my belief that the intent on Z-Buy's part was to post a listing for a "Lite" retail verson of the card, but the inclusion of HL2 was an error(more below). To their credit, when the package arrived, the "Lite" retail card was in front of me with the coupon for HL2 attached to the invoice. This was a pleasant suprise and a source of much relief. Thank you Z-Buy for honoring your word and producing exactly what I wanted at a great price.

Note: Don't bother looking for the same offer from them. The web page was rewritten to omit the HL2 coupon a few days after my order. They did come through for me though and were true to their word.
"

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Verified
5/5

2004-01-14

" Received order in 6 days, ground shipped. Had no problems so I didn't find out how customer service was, but thats the way I like it, orders with no problems! "

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Verified
5/5

2004-01-12

"My first time purchase from Z-buy a very good price on a Video card
Purchase went very smootly, Extremely promt shipping. Good
follow up on shipping. Thanks for the good service. Jim
"

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Verified
5/5

2004-01-09

"Bought 3 Logitech Keyboard/Mouse combos.
Received 4 days after placing the order.
Excellent considering they traveled from NJ to Washington State.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-01-09

"**NEW 1/12/2004 **
Everything has gone through at the bank and I was indeed credited. I thank Z-Buy.com for correcting this misunderstanding.

** NEW 1/09/2004 **
I received a call from Z-Buy.com after posting this comment. According to them there was a credit posted to my account. If this was done it is being processed by the bank. Due to the start of weekend I don’t expect it to show up until Monday or Tuesday which is understandable. I thank Z-Buy.com for their prompt response to this issue. I will post a final response and rating as soon as the credit shows up on my online statement.

*******

Well, at first my order was doubled twice... so instead of ordering 1 router I guess I ordered 4. I called them and got this corrected. The guy assured me things were ok. I received my package in the mail and everything seemed fine. The invoice was updated. Then I looked at my bank statement I was charged double the price. I called up Z-Buy Sales/Tech support and they said that they only charged me what was on the invoice. Then I called my bank and they said that Z-Buy had not only charged me double of what I was supposed to pay, but they collected the money as well. My Bank is now investigating the matter. I guess if they get your order right the first time they would be a great seller. If they don’t, be prepared for a hassle.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-01-09

"Cheapest black floppy on the net after S&H; fast delivery - 3 days after order. Thank you."

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N/A
Overall product shipping and delivery process

Verified
5/5

2004-01-09

"Outstanding delivery time! Thanks for the efficient handling of this order!"

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Verified
5/5

2004-01-08

"The items I ordered arrived in perfect order and on time. I would certainly do business with this company again."

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Verified
5/5

2004-01-08

"I ordered memory for a digital camera. The online order process went smoothly and the memory was delivered quickly."

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Verified
5/5

2004-01-07

"Z-buy.com has become a constant in my hardware shopping. I never hesistate to order from Z-buy.com. My current order was received and the package was double packed, box in bubble wrap then in another box.

As for the Price, it was the best on the web. Usually the best price on the web is from a less than favorable e-seller but when I saw it was from Z-buy.com, I purchased it right away.
"

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