ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2004-01-06

"quick, fast and great! their price was best, and shipping happened quickly."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
1/5

2004-01-06

"Not sure what to say. I took a chance and ordered from them instead of my regular parts supplier. Order was placed five days ago, and no confirmation email from them as of yet. I have no idea if the items were in stock, or even if the order was received properly. The checkout was calculated improperly, without sales tax included as it should have been, and without the discounts that should have appeared.

I sent an email to them this morning before they opened, and now six hours later, there's still no reply. The worst part is that I have people waiting for their upgrades/repairs.

The next time I'll stick with my regular supplier where a confirmation of stock, and the placed order, is received by email within minutes.

Prices are good, but the service is severely lacking.

Added 1/8/04

A week after the order was placed I'm told that two CPU fans were out of stock, however the CPU's, motherboards and ram that were ordered would be shipped today. This was only after I wrote and asked to cancel the order if it couldn't be shipped today. What good is a CPU without a fan? No substitutions, not even an offer or suggestion. I wrote back and asked that the order be shipped with a different fan, or cancel the entire order.

I've never had so much trouble with a reseller before in my 20 years in business. Either I just had bad luck with z-buy, or other reviews here are e less than truthfull.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
Overall technical support
Being trustworthy
Resolving problems
Being easy to reach
Making decisions on their own
Being knowledgeable
N/A

Verified
5/5

2004-01-06

"This was our first experience with Z-Buy and I can tell that we as a company will continue to do business with Z-Buy. We needed a special part and Z-Buy not only had it but shipped it in a timely matter. On top of that their price was the lowest we could find.

Keep up the great job Z-Buy and thank you from Team Solutions
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-06

"Fast shipping and very informative emails with all needed info. Extremely happy with service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
N/A
Speed of web site
Web site being easy to use

Verified
5/5

2004-01-05

"I am a home user and my experience was -

Quick and Easy - Definitely would use again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-04

"Great price, video card arrived promptly. Simple and effective transaction."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is trustworthy
Is consumer focused
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
N/A
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
N/A
Overall technical support
N/A
Overall web site
Speed of web site
Web site reliability
N/A
Web site being easy to use

Verified
5/5

2004-01-03

"Bought ATI Radeon 9200SE by PowerColor 128MB DDR W/TV-Out at a reasonable price, it came to my home within a couple of days. Thank you and I will be buying from you again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
5/5

2004-01-03

"Ultra Fast shipping! Excellent Email Notification with all necessary information included! Excellent Seller! I will definately be ordering from Z-Buy in the future!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
N/A
Overall technical support
N/A
Overall web site
Speed of web site
Web site reliability
N/A
Web site being easy to use

Verified
5/5

2004-01-03

"I have purchased 2 wireless routers, 1 wireless pci card and a wireless pcmcia card in the last 2 weeks. I have been very satisfied with the pricing, delivery time and ease of use of the web site.

I will no doubt be using Z-Buy in the near future for all of my wireless equipment purchases.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
2/5

2004-01-02

"Order HD, CPU, and floppy on monday. received tracking # on Tuesday. Unable to track package with the #, so I contact them and was informed HD was out of stock and my order would ship upon it's arrival which was "soon". I questioned why not ship the items that were instock, why the items was not labeled out of stock when ordered, why I had not been contacted about the item being out of stock, and finally if they would upgrade the shipping on my order. They answered all questions unsatisfactory IMO. I canceled the HD off the order and it should be now shipping."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-01-02

"Fast, accurate, and reliable service at a competitive price. Recommend to others!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2004-01-01

"Excellent experience--order arrived before the e-mail confirmation for delivery was even sent!!!
Best pricing, too!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2003-12-30

"We sending this email to compliment you on your courtiousness and efficiency that we felt was provided from the company z-buy.com. We would like to use you all in the future and if there is any information that we could obtain as far as setting up a company account or toll free contact number, etc. please email that information to ****@****. We felt is was very professional that we were notified of the shipment as well as a follow up email allowing us to contact you all if there were any problems. Again, thank you for your business.

Trish
Smart Wire Solutions, LLC
PO Box 2627
Murrells Inlet, SC 29576
***-***-****
****@****
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered

Verified
5/5

2003-12-30

"Ordered a 17in LCD. It arrived quickly and in working condition. Shipping price was very reasonable."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-29

"This is by far one of the easiest and best sellers I have come across. I placed the order on Sunday and the order was shipped on Monday (very cheap shipping too). I received it on Thursday or Friday (I forgot what day, but it was shipped from east coast to west coast which means the shipping was quite fast) and everything was shrinkwrapped and in perfect condition. They emailed me the shipping info right away as well. The prices were in the top 5 of the choices I had with the particular products I was purchasing (Linksys Wireless Router and Wireless PCI Adapters). What drew me to them was the low shipping cost and the ratings the seller had. Do yourself a favor and order from these guys, you won't be disappointed."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use