"They quickly corrected my mistake in the order and shipped it out."
"I ordered a floppy drive from this store. The order was processed and shipped promptly. I am very happy with their service. The price for this item was the best that I could find on the internet and including free shipping. "
"I also was lured to Z-Buy by their low price on a radeon 9700 video card. They canceled my order stating that the item is out of stock and they will not receive any more. I have not heard of a single person actually receiving this video card at this price, even though I know six other people who also tried to purchase this card. If they didn't want to sell the cards at the advertised price, then that is what their email should have stated, instead of claiming "out of stock". Or better yet, they should only post prices that they will honor. I will never buy from Z-Buy again."
"An order was placed for an ati video card, after which an order confirmation was sent via e-mail to me. Based on this confirmation I purchased other parts from other vendors to round out a system with the ati card as its core component. The next day i received a cancellation notice from z-buy stating that the product was no longer available and that the order would be void. I am now in a situation where I now have components i cannot send back to other vendors without restock charges. The lack of real time inventory on z-buy's site has put me in an awkward situation with no compensation other than a generic form letter apologizing for the cancellation. I am hesitant to purchase from the again ttherefore, unless there are some changes in their operaing procedure regarding inventory status as well as post purchase customer service"
"Excellent to deal with. Will probably do business with again. Fast shipment. Thoroughly impressed and satisfied with product. Will recommend to friends interested in getting quality PC parts at cheaper prices."
"A great transaction and very fast shipping (and the shipping was free!!!!). Will do business again."
"Very satisfied with order and received it 2 days later. The only thing I was disappointed in was that I could not track my order or did not see a easy link on the homepage to track my order. I received an email a day after it arrived at my home stating that it had been shipped and should arrive today. :)"
"Ordered an Audigy 2 ZS Retail.. Got it the next day! (even w/ Fedex 3day Saver all the way from NJ)(to Cali) Best price from pricewatch.. I give them an A+.."
"shipping was so fast it literally got here before the e-mail notice! Items exactly as advertised. great prices (shipping included!) Will highly recommend and will be back for a motherboard next.
Curt."
"Advertised on their site were radeon 9700 cards for 115 dollars. I ordered two of them and received a confirmation email within a few minutes. Late next day company emailed me back stating that they don't have any in stock and that they will not be getting anymore in. Buyer beware. Company is using bait and switch tactics to lure customers.(Advertise good prices on items when really they don't have in stock) Will stay away from them for future purchases and will instead give newegg or mwave business. Buyer Beware!"
" Ordered a 9700 np for $115 seemed like a very good deal but not entirely unreasonable if they were trying to clear stock.
Was sent an email the next day summarily cancelling the order, claiming that the stock was exhausted which I believe was a lie(or they sold one or two at that price so they could claim they ran out of stock).
They tried to make no attempt to smooth things over for their mistake ($20 coupon or something).
If they lie about this mistake what else are they lying about.
Avoid, there are many companies out there with a long consistent track record who know that extending an olive branch in these situations is important. This is not a company you can rely on to go that extra mile and be honest.
To top it off I ordered a VGA Silencer cooler for a video card that isnt being sent now. What a bummer and a waste of $25 on top of not getting the card.
Having a reliable website is important, for instance when you order from Newegg and something is in stock you know its in stock.
In Z-Buy you never know if they say its in stock you simply dont know if it is. So its caveat empor with this store."
"Easy to order, product arrived in three business days, nicely packed."
"I've ordered a Creative Sound Blaster PCI 128 Sound Card. The product was very resonably priced and delivered in a very timely manner. It installed without difficulty and is performing as expected. Thank you for the quality of service. I would purchase computer hardware from this company anytime."
"The product arrived earlier than expected -- always a good thing. It was exactly what I wanted and performed perfectly for my needs. The price was amazingly low -- great job there! My only comment was that I needed to call in to get the exact technical details I needed before I could make a purchase decision. Once I decided to buy I then had to complete the order on-line. It would be ideal if you could do one of the following: accept phone orders OR review the content on your site with an eye towards minimizing the need for customers to call."
"Z-Buy.com is a great reliable company with fast e-mail replying and quality products."