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Verified
2/5

2004-10-18

"Product came quickly enough but they did not include the coupon mentioned on Pricewatch."

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Is easy to do business with
Is committed to quality products and services
Is trustworthy
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LS
Verified
5/5

2004-10-12

"They have provided exactly what they advertised they would!"

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Verified
5/5

2004-10-09

"I bought a used motherboard from this company and it arrived 3 days later. Hooked it up and works perfectly. Even came with a 60-day warranty. Great company to do business with and will buy from them in the furture."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
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Being updated on the exact date the delivery was sent
Delivering products damage free
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Overall web site
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Verified
4/5

2004-10-08

"Over all service was great and shipping time was next to nothing. Price are fair. However had some problems with their website. For some reason when I put something into my basket it would show as two. If I went to look around some more and came back to my basket the quanity was then three. I would adjust back to one and when I ordered the quantity went back to 2. *UGH* "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
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Making decisions on their own
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Resolving problems
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Being knowledgeable
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Overall customer service
Customer service being trustworthy
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Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
5/5

2004-10-07

"Awesome Store, Low prices, FAST Shipping! I Ordered an ATI video card, it was here two days later!"

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Verified
5/5

2004-10-07

"These guys have a the price, quality, and customer service anyone can be happy with. Fast shipping is an understatement."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being easy to reach
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Being knowledgeable
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Making decisions on their own
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Resolving problems
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Speed of web site
Web site being easy to use

Verified
5/5

2004-10-06

"I bought LOGITECH Z340 3PC SPEAKERS from them because they were the cheapest anywhere. Fast shipping and great service!"

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Verified
5/5

2004-09-30

"The entire order and fulfillment process was smooth and without any problems the entire way. I found this merchant via pricewatch.com. My initial attraction was on price, but after 2 orders with them, they've had the merchanise in stock and shipped immediately. The order tracking and follow up emails are a nice touch. I will be doing more business with Z-buy.com and will tell my associates about them! Put me in the satisfied customer category."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
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Making decisions on their own
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Being easy to reach
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Overall web site
Speed of web site
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Web site being easy to use

Verified
5/5

2004-09-25

"Purchased a hard drive for my PC...found the best price at Z-Buy.com from pricewatch and with free shipping, it couldn't be beat. The drive arrived in about 2 days. I have purchased hardware from this company in the past and will continue to do so. Great service, great prices, tracking numbers, followup emails...I'm very satisfied."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Making decisions on their own
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Resolving problems
N/A
Being knowledgeable
N/A
Being easy to reach
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Being trustworthy
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Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
4/5

2004-09-24

"Ordered a hard drive. It was cheap. It showed up at my door a few days later. Can't complain about that!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused

Verified
5/5

2004-09-23

"I ordered 2 routers and some patch cables. I have only installed and used one router so far, but the order arrived promptly and in good shape. In fact, the order arrived days before equipment orders from other vendors. I will definitely consider doing business with z-buy again. "

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Pricing of products and services
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Is easy to do business with

Verified
5/5

2004-09-22

"I received the item in new, good shape, in 4 business days from the day of order! Thank you! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services

Verified
5/5

2004-09-21

"AWESOME SERVICE!!! NEXT DAY DELIVERY!!! TERRIFIC PRICES!!! WAY COMPETITIVE!!! Enough said..."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Overall customer service
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Customer service resolving problems
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Customer service being knowledgeable
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Customer service making decisions on their own
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
5/5

2004-09-17

"Hunting for MX510 mouse; found it. Z-Buy had the cheapest price, and free shipping,& it was on time. New-Egg Watch your arse. Z-Buy is A-OK in my book. Sincerely, RAMROB"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall technical support
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being knowledgeable
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Resolving problems
N/A
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-09-16

"Seems the reviews are right. I needed a new CD-rom (bad CD motor on 5-7 year old drive) and Z-buy appeared to be getting good reviews, so I ordered from them on 9/10/2004. They shipped on 9/13 and I received it on 9/15 ... Fast enough for me. I ordered a black DVD CD-RW: LITEON 52X32X52+16 COMBO. I looks very nice and came with software, audio cable, and a lot of packing peanuts.
It was a bit cheaper than some other places, but I figured I might as well get a DVD and CD-RW together if it was going to be a few dollars more for a combo anyway. Total cost $44. This DVD combo drive runs amazingly quieter than the other Lite-On CD-RW Retail I purchased elsewhere. No cooling fan kicking in every few seconds.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
N/A
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being trustworthy
N/A
Resolving problems
N/A
Making decisions on their own
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Being knowledgeable
N/A
Being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability