ResellerRatings
See this comparison of Amazon.com & Barnes and Noble based on data from user reviews. Each Merchants score is calculated by real-time data from verified user reviews.

Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews (Learn More).
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Amazon.com

Amazon.com

3482 reviews
1.89 / 5
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Barnes and Noble

Barnes and Noble

36310 reviews
3.91 / 5

Ratings Distribution

The lifetime overall rating distribution for the retailer.

Amazon.com

Rating Distribution over all 3482 reviews
5
52.6 %
4
8.1 %
3
2.8 %
2
5.3 %
1
31.5 %

Barnes and Noble

Rating Distribution over all 36310 reviews
5
81.8 %
4
9.7 %
3
2.1 %
2
2.5 %
1
4.0 %

Customer Scores

Detailed rating averages of customer experience on a five point scale.

Overall Rating

Amazon.com

1.89

Barnes and Noble

3.90

Pricing

Amazon.com

1.25

Barnes and Noble

N/A

Chance of Future Purchase

Amazon.com

1.25

Barnes and Noble

N/A

Shipping

Amazon.com

1.25

Barnes and Noble

N/A

Customer Service

Amazon.com

0.63

Barnes and Noble

N/A

Return Policy

Amazon.com

1.25

Barnes and Noble

N/A