BuildDirect

Home & Garden • Home Improvement • Flooring

285 reviews

4.21 / 5

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carbrebuilder

Verified

5/5

2015-07-30

"I don't think it is your fault, probably mine, but I noticed that one of the boxes has a damaged corner and the slats inside have banged up corners. Like I say, either shipping or handling, and probably my own handling. Good experience."

andrewbarile

Verified

5/5

2015-07-30

"product was shipped as expected and delivered quickly. I have not installed the product as of this note to rate the quality."

jdroncska

Verified

5/5

2015-07-30

"Everything was handled professionally and efficiently my order was delivered when promised and the material was what was promised. It was a very good experience. Would definitely recommend this company to anyone that needs building materials."

joseph_roscher

Verified

5/5

2015-07-30

"Kimberly was great - very helpful"

peter_santoro7

Verified

5/5

2015-07-30

"The product was the best price and arrived in perfect condition I just finished the install and only found one tile with a chip out of 550 sqft , that is great. Thanks again for a great exsperience .the sample came with in 24 hrs of my request which made my purchase easy for I could see it In The room"

bethbudini1

Verified

5/5

2015-07-30

"Smooth transaction, excellent communication, beautiful product!"

mkchgo

Verified

5/5

2015-07-29

"Excellent customer service !! Transition from beginning to end was easy, & final product delivered was exactly what I had ordered."

megs_linn

Verified

5/5

2015-07-27

"Amazing customer service. Quality product at a good price. Made the process easy. Thanks!"

4robmcm8

Verified

5/5

2015-07-20

"I was completely satisfied with not only the product but also the customer service. The only problem that I incurred was that the wrong color was delivered and that was corrected within a short period of time."

acloutier

Verified

4/5

2015-07-18

"Great customer service. A few quality issues."

cls365

Verified

5/5

2015-07-17

"Quality of the product was better than expected. The only problem was wit the instructions. Nothing was labeled, there was a bag of screws that were all different sizes so we had to guess what screws to use where and hope we didn't use a screw that was too long. There were stopper pieces that no place on the instructions. The contractor knew what they were and fixed it for us. The right side drawer and door did not align correctly, the contractor made new holes in the drawer section to raise the drawer to the same height as the others. Other than that I do like the look of the vanity. We added door knobs and pulls for easier access since the 'quite close' drawers are harder to open than drawers without this feature."

thawkins-34656

Verified

5/5

2015-07-17

"it was great better than home depot better PRICES!!!!!!!"

farleydog220

Verified

5/5

2015-07-16

"BuildDirect has fantastic customer service and products. All of my questions were answered promptly and thoroughly. The products were exactly what I ordered and they arrived on time. I would highly recommend BuildDirect."

monica_bradlee

Verified

5/5

2015-07-15

"I dealt with a sales rep named Jessica. She did everything she promised with my complicated needs for this order. She was excellent to deal with and had amazing followup and follow through!!"

PollyPittman

Verified

5/5

2015-07-15

"Great experience from ordering to receiving product. Excellent reps and follow-up with customers."

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About BuildDirect

Making home improvement and commercial projects simple. Founded in 1999, BuildDirect is the innovative marketplace for purchasing and selling quality home improvement &amp;amp;amp; flooring materials online. BuildDirect co-founders wanted to simplify the home improvement industry and give the power of choice back to the homeowner and home improvement professional. They wanted to provide those seeking to build or improve homes with an online marketplace to access the flooring products they want, at the prices they’d love, delivered on time directly to their doorstep. And today we do just that. Servicing North America, BuildDirect connects homeowners and home improvement professionals with sellers around the world, creating a much simpler and trusted shopping experience. The platform offers Pro’s and Homeowners the ability to purchase various volumes of flooring products direct from Sellers. This keeps costs low, often up to half the price found at big box stores or specialty retailers, and provide

Retailer Information

Contact:

Website 24 hrs, Customer Service Monday-Friday 9 am - 7:30 pm EST, Weekends - closed

877-631-2845

customerservice@builddirect.com

BuildDirect

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Category Rank

BuildDirect is ranked #178 in home & garden

BuildDirect is ranked #28 in home improvement