BuildDirect

Home & Garden • Home Improvement • Flooring

285 reviews

4.21 / 5

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j_hntann

Verified

5/5

2017-01-16

"Product and service was excellent"

eyedrmarinelli

Verified

5/5

2017-01-15

Very good service

"Product was delivered in a timely manner and not in any way damaged. The driver kindly carted the flooring as close to my door as possible. I was very satisfied."

muldoon74tr

Verified

5/5

2017-01-15

awesome customer service and timely delivery

"As a first time Build Direct customer I was skeptical. Jon was very helpful in explaining who the are and what they do. The "Southern Stacked Stone" we had delivered was just as advertised. Dennis"

kimchan128

Verified

5/5

2017-01-14

Excellent Service

"The price is good for a high quality product and the service is excellent"

joanneruddell

Verified

5/5

2017-01-14

Loved the product and the customer service was outstanding

"The gray bamboo flooring we picked has worked well for us. We love the color and the quality. Their customer service was amazing. Always helpful and addressed all our needs every step of the way. Dylan Chapman was the best!"

jwrussell5759

Verified

5/5

2017-01-14

Backsplash

"Fast shipping, very friendly sales people. The free samples let us see how it would look before ordering. We liked so well our daughter is going to order floor tile for her house."

maryfeatheringill

Verified

5/5

2017-01-14

Absolutely AMAZING FLOORS!

"I cannot stress enough just how much we LOVE our floors!!! They look absolutely Amazing. Everyone that has come I to our home says just how beautiful they are and I could go on and on. My husband is a General Contractor in construction and could've went a few places with decent prices but thought he would give Builders Direct a try because of we just couldn't pick a floor that we both really liked so when he went to this site and found the floor of our choice and read the detailed description size, professional grade and so on he went for it and We are so very happy and beyond satisfied that we did!! When we sell our home to downsize we definitely won't waste our time looking anywhere as we will come right back here for new floors. Great quality, fast delivery and no problems whatsoever with anything at all. Oooh!!! The PRICE cannot be beat for the flooring we chose, not even with my husband's discount!! Thank You Build Direct!"

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lion1611

Verified

5/5

2017-01-14

Very Very Happy Customer!!!

"We are so pleased and happy with Build Direct the customer service, the product selection and prompt delivery we would choose you folks again."

janscooking20

Verified

5/5

2017-01-14

Loving my new flooring!

"My new family room floor makes a huge difference. For the first time in 20 years we are spending almost every night sitting enjoying TV, music or friends in our newly decorated space. The flooring was as expected. BuildDirect sent me numerous samples, so I was able to order exactly what I wanted without visiting a showroom. The customer service was fantastic. They kept me in the loop regarding a slight mishap and followed-up more than once. Thanks BuildDirect."

ta_white

Verified

5/5

2017-01-14

Excellent experience

"We purchased floor tile from Build Direct, and can't say enough about how good our experience was. We were assigned to a customer service representative who would be the one to handle our order from start to finish. Our chosen tile was back-ordered, but came before expected. Delivery was professionally executed - not a tile was broken. Follow-up with customer service was thoughtful and thorough, making sure we were completely satisfied with our purchase. The tile itself is beautiful, and of good quality. No-one in our area could beat the price. We highly recommend doing business with BuildDirect."

citation686mn2012

Verified

5/5

2017-01-14

"Sales rep was very helpful on filling my order. I would buy from Build Direct again."

lisaleichner

Verified

5/5

2017-01-14

Great look and great quality!

"We wanted a wood floor look in our main living area, but my husband was set on getting indestructible tile, considering we have 3 boys and a dog. We had a hard time finding what we pictured until we discovered BuildDirect. We're so grateful they were willing to continue sending us free samples, because we did finally find exactly what we had been looking for! The tile looks great and there was very little that had broken during shipping. It has been in for one month now, looks amazing, and seems to be holding up very well! If you have any questions, reach out to the customer service team - they're all super friendly and helpful."

garry-52631

Verified

5/5

2017-01-14

these guys floor me.

"went above and beyond the average seller, thanks so much, love my floors"

jem-99397

Verified

5/5

2017-01-14

Slate Tile for Deck Project

"Ordered approximately 550 sq. ft. There were no broken pieces. Excellent quality of slate tiles."

jeffdintx

Verified

5/5

2017-01-13

Awesome Wood Floors!!

"Very happy with the end product...high quality compared to other floors we compared locally. Another big plus was the shipping response time when we requested free samples on a couple of occasions."

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About BuildDirect

Making home improvement and commercial projects simple. Founded in 1999, BuildDirect is the innovative marketplace for purchasing and selling quality home improvement &amp;amp;amp; flooring materials online. BuildDirect co-founders wanted to simplify the home improvement industry and give the power of choice back to the homeowner and home improvement professional. They wanted to provide those seeking to build or improve homes with an online marketplace to access the flooring products they want, at the prices they’d love, delivered on time directly to their doorstep. And today we do just that. Servicing North America, BuildDirect connects homeowners and home improvement professionals with sellers around the world, creating a much simpler and trusted shopping experience. The platform offers Pro’s and Homeowners the ability to purchase various volumes of flooring products direct from Sellers. This keeps costs low, often up to half the price found at big box stores or specialty retailers, and provide

Retailer Information

Contact:

Website 24 hrs, Customer Service Monday-Friday 9 am - 7:30 pm EST, Weekends - closed

877-631-2845

customerservice@builddirect.com

BuildDirect

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BuildDirect is ranked #178 in home & garden

BuildDirect is ranked #28 in home improvement