Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
5 / 5 (4 reviews) average score over the past This merchant had 100% positive reviews over the last Six Months
Six Months
Positive: 4
Neutral: 0
Negative: 0
Write a Review
Customer Reviews | Filter Reviews
- Technical
5/5
2022-07-06
Outlook and Gmail Sync
"Excellent and thorough support by Daniel. Very knowledgeable about Outlook and navigating settings with Gmail to enable email pop."
5/5
2022-07-05
Eksoftware = Very Competitive Pricing, Excellent Quality and Extremely Responsive
"I have purchased at least four Windows licenses from Eksoftware in the last few months and I have been thoroughly impressed with the ease and speed of the delivery of the license and the link to download the ISO files. During my last purchase, I forgot to enter a coupon for a discount, so I wrote them an e-mail and expected to wait 24-48 hours for a response. I was so pleasantly surprised that they not only responded within 15 minutes of my e-mail, but they actually reimbursed me for the discount amount within 60 minutes of my initial e-mail. I was so amazed at their responsiveness. I am planning to go to Eksoftware for all my future software purchases. They have very competitive pricing: I have found pricing with at least a 35% discount than more well-known resellers on the Internet."
5/5
2022-07-05
Jesus the superstar.
"I ordered Publisher program. My name is Kuhn Hong and order number is 15979. The agent Jesus helped me to go over step by step and then able to download the program by remote access. I asked the question to make sure my previous Power Point program will be remaining after installation of new Publisher and Jesus assured me a couple times it will be. So thank you very much for his professional assistance. He is a superstar and a valuable staff of your company. I will recommend my friends whoever need help in the future."
5/5
2022-07-04
Daniel Killed it
"I was having an issue setting up outlook 2019 and Daniel was abel to get me sorted out quickly and easily, shes killing it!"
5/5
2022-07-02
A GREAT HELPER FOR A TOUGH PROBLEM!
"DIFFICULT INSTALLATION OF THE NEW MICROSOFT OUTLOOK 2021. I WAS LOST IN IT, BUT WITH JOE'S HELP , HE WAS CLEAR OVER THE PHONE AND WE CONVERSED VERY EASILY, AND HE WAS TECHICALLY CAPABLE OF FIXING ALL THE TRICKY ISSUES. IF NEEDED, I HOPE I'LL BE ABLE TO WORK WITH HIM IF NEEDED.
TERRY QUINN The_Quinns"
5/5
2022-06-30
Joe
"Joe did a great job for me he was fast to respond, solved the issue quickly, and was very nice to work with."
5/5
2022-06-28
Great Customer Service!
"The support team at Eksoftware are very responsive and helped me troubleshoot loading Office 2016! Yes, 2016! I'm on High Sierra and had no idea which version to use. Ekosoftware was very patient with me during the entire process and supposed me until it was up and running. I rarely encounter a team so invested in my success."
5/5
2022-06-24
Norm Alexander Outlook Problems 6-22-2022
"Daniel was excellent. He was polite and attentive to my comments and questions. He was very knowledgeable and persistent in his attempt to solve my problem - which he did."
5/5
2022-06-22
Fantastic Customer Service
"Having a tech support person who is available to help is the reason I purchased Microsoft Office 2021 for Student and Business (Mac) Invoice #15603. Wouldn't you know, I needed to call for assistance. Jesus skillfully helped by remotely taking control of my new computer, and he successfully guided us through every step. Now I have it successfully installed thanks to Jesus and his very professional patience. I would highly recommend eksoftware and their accessible 24/7 tech support!
Thank you,
B. Yarbrough"
5/5
2022-06-21
Outstanding Customer Service - Thank You Jesus
"Needing to update my Outlook I double ordered! I was so upset w/ myself but wasn't sure how to fix this. I went back to the order and found the "Chat Box" and Jesus was able to correct my mistake. I am so grateful for his concern and ability to fix my bad! Thank You!!!"
5/5
Updated on: 2022-06-18
Help with new download
"Joe was awesome and assisted me immediately and took care of the problem. Thanks Joe"
5/5
2022-06-15
Software Download Problem
"Had a problem with the download taking too long and then MS indicated the key had already been redeemed. Eric, on chat, helped me work through the steps and got the download started. Very fast and clearly explanation. Thanks!"
5/5
2022-06-14
Excellent service order#15279
"Jesus was very helpful and quick with his responses. He answered all my questions completely."
5/5
2022-06-13
upgrading Outlook
"I had to upgrade my 2010 Outlook since GMAIL no longer wanted to work with it.
This was painless (even though I am still mad at gmail to force this).
All worked well - chatting, ordering, downloading, installing.
Happy camper here"
241 - 255 of 403 reviews
Read our Trust Guidelines
To learn more about reviews and trust on ResellerRatings.com, visit our trust page.
Help Report Fake Reviews
Notice something strange about a store's reviews? Let us know, or report the review directly.
Retailer Information
Contact:
+1 877-537-1926
+1 877-537-1926 Login
sales@eksoftware.com
Eksoftware
visit the website
Share Eksoftware's Store Rating
0%
Reply Back Rate
This retailer does not reply back to reviews.
Collection Status
This company does not currently solicit reviews
Category Rank
Eksoftware is ranked #203 in computers & electronics
Eksoftware is ranked #18 in software
