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3 / 5 (2 reviews) average score over the past This merchant had 50% positive reviews over the last Six Months
Six Months
Positive: 1
Neutral: 0
Negative: 1
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3/5
2020-06-01
Shipping detail were lacking
"I didn't get an update for 2 weeks and then the order just showed up."
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3/5
2020-06-01
Star magnolia tree order does not look healthy.
"Star magnolia tree order does not look healthy."
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5/5
2020-06-01
Good
"The package arrived without any damaged goods."
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5/5
2020-06-01
Great product
"Recieved the plants and they are great thanks."
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3/5
2020-06-01
Tree might make it.
"Instead of placing an order and having it delivered we had to reach out to find out where it was, then shipping kept it in a hot truck or warehouse another day. It could have been worse, tree could have arrived dead but it looks as it might make it we’re just gonna have to nurse him back to health before we put him in the ground. We also received two evergreens we didn’t order so we then had to contact them about what to do about them, they were very generous and told us to keep them but after further research they might not do well here in central Florida, just hope our rainbow eucalyptus makes it."
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4/5
2020-06-01
Happy with my Tree!
"Over all I am very pleased with my tree. I would have given the 5th star, but the directions could have been a little easier. I can't wait to see the tree grow!"
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5/5
2020-06-01
Dragon fruit
"very good service. Customer support was awesome. Received plant way before expected. Was very well packaged and very good health upon arrival."
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1/5
2020-05-31
Where is the rest of my order
"I ordered two trees, and we received only one. I opened a case with no response, and have been waiting for this to be rectified for two weeks. Not able to recommend any consumer use them. They simply don’t deliver the order."
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4/5
Updated on: 2020-05-30
They honored their guarantee
"Following up on my review of April 16, 2020, they shipped me a new Mulberry tree to replace the one that was shipped too early for my area, as we still had nights in the 20's. By early May, it was obvious that the original tree would not survive as its trunks were all dying out. They sent a replacement tree was bigger than the original. I only planted it a few days ago, but it seems to be showing new growth that looks very healthy. In summary, they did honor their guarantee by replacing the tree. I will see how it does in the coming weeks as it adapts to this environment, but so far it looks good."
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2/5
2020-05-30
incomplete order
"My order came incomplete. Strawbarries missing from the order. I emailed FGT 2x and no answer. I have been using this company for several years and i was always satisfied with them. Not this time."
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5/5
Updated on: 2020-05-30
Trees
"The trees arrived in good shape and there in the ground"
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1/5
2020-05-30
Never received order. Is this a real site?
"Still waiting on my order after a month. When I inquired, I was told it was shipped but that it just never arrived. This seems disingenuous as a shipping label was printing, but never activated with a departure scan. I was told a new order was placed, but have not received shipping confirmation."
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5/5
2020-05-29
Great Customer Service!!
"My roses arrived in rough shape. It was obvious that the shipper had not followed the instructions (clearly marked on the box) "This side up" so most the soil was in the plant bag and in the shipping box, not in the plant container. This meant that the plants weren't receiving moisture because the roots were fully exposed and with the heat of shipping, the plants were extremely wilted. And because they were being dumped into each other in the shipping carton, both plants suffered many, many broken branches. HOWEVER, when I contacted Customer Service, they immediately put in an order to send me two more of the same plants!! No questions. I had pictures of the issues with the original plants, but they said it wasn't necessary! With customer service like this, I will definitely use Fast Growing Trees again! Can't wait to get in my new rose bushes!"
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5/5
2020-05-28
Meyer lemon trees
"Well done on the Meyer lemon trees. I'll keep you posted!!!!"
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5/5
Updated on: 2020-05-27
Great
"Thank you. Tree is in great shape."
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46 - 60 of 6682 reviews
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Retailer Information
Contact:
9am - 5pm EST
888-504-2001
information@fast-growing-trees.com
Fast Growing Trees
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Category Rank
Fast Growing Trees is ranked #32 in home & garden
Fast Growing Trees is ranked #2 in gardening & landscaping
