Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"glass looked perfect for my kitchen back splash. Ordering was quick and painless just like the installation. Items were packed and shipped so that there was no breakage. I will be using Glaa Tile Oasis in the future for my master bathroom."
"My shopping experience was a little frustrating. I received an email receipt immediately after placing my order on Aug. 31. I then did not receive any further information regarding shipment of my order. I finally emailed customer service on Sept. 8, to find out when I could expect to receive my order. I did receive a prompt response to that email, including tracking information for my shipment, and was told delivery was scheduled for Friday, Sept. 9. This worked out well, since I was already going to be home from work that day. However, instead of delivery of my order on that day, I received a phone call from the carrier. I was told I actually had to set up an appointment for delivery, and the first available time was on the following Monday. This meant I had to take time off to be home for delivery of an order that was supposed to have been delivered the previous week. I was happy with the tile once the order was finally received."
"Overall pretty good experience. Not 5 stars because the sample and the actual tiles were somewhat different, we liked them anyway. The packaging was intact for the 11-sheet boxes, the one with fewer sheets was broken, a smaller box might do a better job. When inspected, there was no brackeage, just a few came loose, which was no big deal. Eventually, we discovered we neede another two sheets, and then another one (we actually needed more than what the site calculator said, probably because the loss in cutting) and this is where (small orders) the shipping cost gets uncomfortable. The customer service was good, so overall quite satisfied."
"I could not be more pleased with my experience with Glass Tile Oasis. From the excellent customer service to the incredibly fast delivery, the entire purchase was a breeze."
"My experience was excellent! I was extremely satisfied with the price, quality and customer service. I would highly recommend Glass Tile Oasis to anyone."