Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Everything, from starting the order to receiving my shipment (which got here a day earlier than expected!), was great. After dealing with some other questionable parts dealers for the exact same spare tire cover--and being told they couldn't tell me exactly when it might arrive (a problem because my car was already in the shop being painted) and learning that they wanted to charge $233 for shipping--I came across Harr Toyota. When I spoke with Bob, he was extremely helpful, told me that the cover was available in a number of his warehouses, and said that it would arrive in about a week. Not only was the shipping charge only $37.25 (from the East coast), but Toyota actually covered shipping for anything over $75--so it was free! It's so nice to deal with someone who is reputable and who understands good customer service."
"I ordered a set of Lower Control Arms and they were just thrown in a box. By the time they arrived the box was destroyed and they both have paint missing in multiple areas from them banging together. I get that they're LCAs that are going to get rock chips eventually but it's frustrating to pay what I paid and have them arrive in that condition."
"Item arrived quickly for pickup at the dealer, staff was swift and courteous with the pickup process. I will continue to order parts through Harr Toyota."
"Shipping took a little longer than it should have. Ordered the part on Thursday. Shipped out on Monday. Overall, still satisfied with the genuine Toyota blower motor."
"Highly recommend Harr Toyota. Derek Houde was awsome! Super helpful, accommodating and knowledgeable. He made our purchase the very best car buying experience so far, with no pressure or stress whatsoever. We will definitely go back!"
"Overall a very good experience. It was easy to order and pay. Notifications were timely. Parts arrived in one day. The only hiccup was first locating the Parts counter. I dud not see any signage in the parking lot and had to ask someone after driving around a little. Once I got to the Parts counter it took several bell rings for someone to come to the counter. However the person who ended up helping me was very good."