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5/5
2005-05-23
"Very pleased with company-first time buyer. Great price and customer service! Would gladly do business with them again!"
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Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being trustworthy
Being knowledgeable
Making decisions on their own
Being easy to reach
Resolving problems
Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
5/5
2005-05-23
"They are the best. They had a price mistake about the Ram and I bought it for $64 a piece for 1gig (single stick) and they honored it. On the other hand, zipzoomfly.com would not honor their price mistake ram for 2gig of ddr2 pc4300 for $132. Shame on you zipzoomfly.com. Monarch Computer is the best!!!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
5/5
2005-05-23
"Great store, will buy goods from it again. very reliable."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
5/5
2005-05-23
"Your prices are very good and I especially like the configurator application. But, the main reason I would buy from Monarch again is the great technical support."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Making decisions on their own
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
5/5
2005-05-23
"Easy to use website. MB Combo arrived just as ordered, ready to install. Everything worked great. Items received a day earlier than expected."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
5/5
2005-05-23
"Ordered an Opteron 165. Shipping was a little delayed but they made up for it by upgrading my shipping method to Overnight-Saturday Delivery!! Monarch is a pleasure to deal with!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
5/5
2005-05-23
"My firm has been using Monarch for 5 years now... Far more offten are we exstreamly pleased then disapointed. Never have we been disapointed for long, always we were made very happy."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
5/5
2005-05-22
"As alwasy Monarch took care of me great. I have never heard of this site or I would have told you folks about them a long time ago. It seems theya re doing well on here and that does not surprise me"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
5/5
2005-05-22
"good company, good prices, good people working there.. I am very happy"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
5/5
2005-05-22
"I had a very good buy with Monarch. no problems at all"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
5/5
2005-05-22
"I had such a great experiance with monarch. I needed video card, Mike was wonderful. he got me in and out so quickly that I was still able to get to my litle girl's play on time..THANKS A MILLION"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
5/5
2005-05-22
"I got my first computer just this last week at monarch and I had no clue what I wanted or needed. Jason was so helpful. I am sure he thought I was an idiot but , noetheless he helped me get everything I needed. Thanks."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
5/5
2005-05-22
"I just bought a computer for my son heading off to college in a few weeks. I bought it from Monarch . Phil was great he helped me get excatly what I needed for my son. I would recommend Monarch to anyone computer literate or not for all your computer needs"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
1/5
2005-05-21
"After searching numerous retailers for SuSE 9.3, Monarch Computer came up as having the item in stock and shipping within 1-2 days. They also had it a few dollars cheaper than other retailers, so I decided after consulting resellerratings.com that I would do business with them. Boy how wrong I was. The item finally shipped a full 6 days later, 3 of them being business days. I could have purchased the same item from Amazon.com and it would have shipped sooner. I will never buy from Monarch again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being easy to reach
Customer service being trustworthy
Customer service making decisions on their own
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
5/5
2005-05-21
"My folks got me a new PC for Christmas. All was fine untill about 2 weeks ago, my compauter was acting funny. I called Monarch tech support anf they walked me through some things and we decided it was the Memory. Got my mem replaced and my machine back running great again. No problems"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
1171 - 1185 of 2943 reviews
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Retailer Information
Contact:
10:00-6:00 M-F
800-611-0875
support@monarchcomputer.com
Monarch Computer Systems
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Monarch Computer Systems is ranked #58 in computers & electronics
