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5 / 5 (44 reviews) average score over the past This merchant had 100% positive reviews over the last Six Months 
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Six Months
Positive: 44
Neutral: 0
Negative: 0
Online OrderingSecure Order ProcessingOnline Order TrackerCustomer Support HelpRMA
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5/5
2024-10-01
the best!
"This is the fifth system I've ordered from puget, and each has been better than the last. The customizability and service is amazing!"
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5/5
2024-09-21
Great service. Great product!
"I worked with Puget on replacing an 15+ year old desktop computer that was "running out of gas" even after several upgrades over the years. The web site was very helpful in helping me decide what product and options to pursue. They have great follow-up, both pre-sales and after. I did have to contact support after the sale as I wanted to move hard drives off the old system to the new. Puget had already pre-installed one set of cables for me. I later decided to move two more drives than I originally planned, otherwise they would have had that there for me during the build. They were helpful in supplying instructions and even sent me the needed cables.
My use case: Photographer and GIS developer. Lightroom and Photoshop for the photography. MS SQL Server, Esri ArcGIS Pro and Enterprise, Postgres, Python, Typescript on the GIS side."
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5/5
2024-09-09
Great customer service
"I had a great and helpful email conversation with Jeff Stubbers throughout the whole buying process. Thanks Jeff!"
5/5
Updated on: 2024-08-29
Great Purchasing experience
"The support person I spoke to was helpful in assisting me getting the right configuration for the video editing I will be doing. He was able to walk me through the entire process."
5/5
2024-08-29
Excellent Experience All Around
"Puget's website experience was first rate. The order experience was first rate. The end product exceeded expectations."
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5/5
2024-08-13
Professional and Knowledgable
"Easily answered all my questions."
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5/5
2024-08-04
Costly service is worth the price because the system is highly reliable
"These people truly stand behind their lifetime warranty and provide excellent advice as well as high quality equipment"
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5/5
2024-07-31
Exceptional low-pressure sales
"I was happy to participate in a sales/tech session where the salesman, unhampered by the pressure of a commission, tried only to sell me what I needed and no more. This is, today, exceptional."
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5/5
2024-07-30
Excellent Product and Service
"Received very timely response to my questions with clear explanations."
5/5
2024-07-30
Awesome Salesman!
"Eric was fantastic, he knew his stuff and helped me build the system I needed!
Thank you!"
5/5
2024-07-25
Top notch service
"Super duper helpful. Much thanks to Jeff for helping to answer all my questions."
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4/5
Updated on: 2024-07-24
Great customer service
"I called before placing my order and the rep took almost a half and hour to answer all of my questions. The check out process could use some help but I worked through it."
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5/5
2024-07-17
Very Impressed
"Nathan was super helpful in directing me toward the machine that fits my needs and not unnecessary horsepower. He took the time to understand my workflow and made a great proposal that saved me money! Outstanding service!"
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5/5
2024-07-17
Last Puget Systems computer lasted 12 years; Next one should, too
"I gave Wilson a range of technical details I wanted to accomplish, and he came back with several well-though-out reasons why I didn't know what I was talking about.
This is exactly what I want out of an expert. Notionally, my ideas would work, according to the manufacturer's propaganda. Practically, there's the real experience of actually assembling the things and working with them in real life. He gave me options and the most mature, rational thing any vendor can do: he didn't say NO, but he told me what it would cost me. And cost is not just money: it's reliability, fault tolerance, performance of several types, compatibility, trade-offs, technical risk, etc.
Excellent, respectful, honest, engineering-level feedback and flexibility, and the willingness to tell a customer the bad news with facts and figures. Then, to lay out alternatives that will get the customer the closest to the technical goals they want."
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46 - 60 of 2725 reviews
About Puget Systems
Puget Systems blends the roles of system integrator, consultant, and workflow expert to provide our customers with tailor-made workstations and servers built to handle demanding workloads. Our process starts with a focus on client needs, rather than what we have on the shelf. In fact, there are no pre-built systems on the shelf! Instead, we are a trusted partner who will listen to each unique situation and customize solutions to customer pain points. Those include desktop, rackmount, and mobile workstations as well as servers and storage systems with a wide range of available hardware components. We operate across a wide range of industries, with particular specialties in Media and Entertainment, AI and Machine Learning, and Engineering. No matter what your workflow is, though, we can help!
Retailer Information
Contact:
Weekdays, 7am - 5pm PST
425-458-0273
support@pugetsystems.com
Puget Systems
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Category Rank
Puget Systems is ranked #62 in computers & electronics
Puget Systems is ranked #20 in computer hardware
