ResellerRatings
preloader
Puget Systems
Puget Systems Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
5 / 5 (44 reviews) average score over the past
5
100.0 %
4
0.0 %
3
0.0 %
2
0.0 %
1
0.0 %
Positive: 44
Neutral: 0
Negative: 0
This merchant had 100% positive reviews over the last Six Months
online_order
Online Ordering
secure_order
Secure Order Processing
order_tracker
Online Order Tracker
customer_support
Customer Support Help
rma
RMA
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
5/5
2024-07-13
A Great, Helpful Process From Great Folks As Always All Along The Way
"Needed a new upgraded workstation and had great help from Wilson again for answering all the questions I had for deciding on the rig that would be perfect for my needs. I'll be recommending Puget to all my coworkers and associates"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2024-07-10
Puget Systems builds great computers that work!
"Terrell (Technology Consultant Puget Systems) was exceptionally patient and helpful, making sure to provide support needed to build a computer that was able to run specific software as opposed to bigger computer companies that were pushing off the shelf machines that were intended to be used for gaming."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

4/5
2024-07-05
Quick, helpful, easy
"Very quick to choose the device I need. Helpful representative to review my configuration, provide useful advice and assist with shipping options. Easy to use website from first interaction through payment. Thank you to everyone at Puget Systems for making it easy to utilize your teams' expertise to fulfill my needs."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2024-07-05
My Second Puget
"My initial experience back in 2018 was excellent. Every minor bump, real or imagined, was quickly attended to. The machine performed exceptionally well. They were even there to advise when I wanted to replace my spinning OS drive with an SSD. I had some weird blue screen issues in 2021 (Ticket #90476) and they helped with that too, no guff about extended warranties. Great company that stands by their machines!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2024-07-03
"The team always takes really good care of me. I had some pretty complicated specs and they really helped me out."
Helpful
Cool
Delete Review
Share

5/5
2024-07-02
best computers
"They have great computers. Very reliable. Always helpful"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
Updated on: 2024-06-23
good
"great sales rep , very knowlegable"
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
Updated on: 2024-06-21
Puget Systems Is the Best
"Ordering from PS is always a pleasure. Their sales staff answers any questions quickly, and evaluates your purchase against your stated needs. Assembly is quick and thorough. Testing and documentation is outstanding. Quality control and delivery is perfect. They are just the best PC builder-Period."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
2024-06-12
Too Easy
"Puget makes buying a custom PC too easy."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

5/5
2024-05-27
Perfect Fit for my needs. No one else came close.
"192GB RAM, Dual Nvidia A5000, 4 fast SSD drives, Intel Core i7 3.4GHz+ 8+12 cores. Rack mounted."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Helpful
Cool
Delete Review
Share

5/5
2024-05-20
desktop 4 Alan
"Excellent service. Thanks to Terrell."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

5/5
2024-05-20
Great service, great product
"Nothing beats a new work station and having the peace in mind that it was built to perform by an A tier team. I recommend to anyone on all levels. Keep up the great work team, your care and effort shows in your product."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
2024-05-16
Great service for a new Motion Designer
"We built a customized computer for a new motion design career. The Puget Systems Customer Service was very helpful and guided us through the quote and purchasing process."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

5/5
Updated on: 2024-05-10
I love the product
"The price is high but well worth it for the support and the thoughtfully built machines"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Helpful
Cool
Delete Review
Share

5/5
Updated on: 2024-05-08
We are family now !
"These guys are awesome i met them at NAB and then Blendercon we had to purchase a system! CMD MEDIA is glad to be part of the Puget Systems Family! LETTSSS GOOOOO!!!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

61 - 75 of 2725 reviews

About Puget Systems

Puget Systems blends the roles of system integrator, consultant, and workflow expert to provide our customers with tailor-made workstations and servers built to handle demanding workloads. Our process starts with a focus on client needs, rather than what we have on the shelf. In fact, there are no pre-built systems on the shelf! Instead, we are a trusted partner who will listen to each unique situation and customize solutions to customer pain points. Those include desktop, rackmount, and mobile workstations as well as servers and storage systems with a wide range of available hardware components. We operate across a wide range of industries, with particular specialties in Media and Entertainment, AI and Machine Learning, and Engineering. No matter what your workflow is, though, we can help!

Retailer Information

Contact:
Weekdays, 7am - 5pm PST
425-458-0273
support@pugetsystems.com

Puget Systems

visit the website

Share Puget Systems's Store Rating

0%

Reply Back Rate

This retailer does not reply back to reviews.

Collection Status

This company is currently soliciting reviews

Active Rep

preloader

Category Rank

Puget Systems is ranked #59 in computers & electronics

Puget Systems is ranked #19 in computer hardware