Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Package arrived today but was only a partial shipment. I received bath mats and large bath towels. The wash cloths and hand towels were not shipped. I can't tell if they are still back ordered or if they were shipped in a second box."
"I know I love the product. I am very disappointed by the delivery. I ordered my bed stuff on the 13th and was told it would easily be to me by Christmas. I was told it should only take three days. I called after the first delivery date because I had not received it. I was told my order was never filled and they would expedite it and I would have it by the 23nd at the latest. I called on the 24th and was told it would not be here till Friday. Days after Christmas and it is a present. After getting upset with them I am getting another set sent out today and will have it by Thursday. Nice people I just fell through the holes."
"Great product and well worth it. Provides that softness that will put you into REM sleep and keep your there. Love the pillows and will recommend them to everybody."
"it's been over a week since I placed my order and when I did it didn't say anything about a back order. only when I got the confirmation. they haven't charged me shipping yet either. their web site isn't very clear. I would like to know WinZip can expect my order."
"Very satisfied with most everything. Just received my pillows today. As others have mentioned, I would like to see a receipt once the order is placed or a way to look up your order online. I did not receive a receipt in the package either. I did however receive a notification of the shipping track number a couple days after I ordered and it was delivered exactly when promised. I just had to get these pillows after staying at the Mirage. I loved these pillows! Rarely do I sleep so well when I am away from home."
"Well, I ordered some sheets, a pillow and a blanket. I got an email that said they were out of one of the items. I used the contacts in the email, but they were all returned. I also tried to call, left a message. Haven't heard anything since then about my order."
"excellent. I had to call them to find out which pillow would work best for me, since I did not have the model name. They were super helpful. Shipping was quick. Thanks so much. I will order directly from them again."
Sobel westex, performance tested, hotel approved. Makers and suppliers of the best pillows on earth, luxury bed linens, bath terry towels, down and feather pillows, robes, bed sheets, bed blankets, duvets, pool towels, wash cloths, hand towels, bath linens.
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