"Have not received the order, UPS lost a day enroute with weather.
Your calls re status were appreciated. UPS delivered on Monday and the RAM install went perfect.
Thanks for the numerous calls re status.
Your rate number one in customer response."
Thank you for your honest feedback. Other World Computing sincerely apologizes for the delays in receiving your shipment. The carrier ran into poor weather, which caused the delay. It is always frustrating when unexpected issues arise, but we’re here to help out and very happy to do so. At this point, our Customer Service Support Representative Dave Jones would be happy to work with you so this does not become more of an inconvenience for you. We hope that we will be successful in addressing both your concerns and needs. Sincerely, Robert Boris Call Center Manager
from MacSales.com has responded
Posted Jul-13-2010Other World Computing sincerely apologizes for the delays in receiving your shipment. The carrier ran into poor weather, which caused the delay.
It is always frustrating when unexpected issues arise, but we’re here to help out and very happy to do so.
At this point, our Customer Service Support Representative Dave Jones would be happy to work with you so this does not become more of an inconvenience for you.
We hope that we will be successful in addressing both your concerns and needs.
Sincerely,
Robert Boris
Call Center Manager