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4.13 / 5 (83 reviews) average score over the past This merchant had 75.9% positive reviews over the last Six Months 
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Six Months
Positive: 63
Neutral: 3
Negative: 17
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- Technical
5/5
2024-02-06
Excellent
"Provided prompt service. Provided clear and complete download and install instructions. What more could you wish for?"
5/5
Updated on: 2024-02-06
Best service ever!!!
"I was fortunate to have Ray Bryan working through a couple of difficult obstacles that were preventing the successful download and installation of my recently purchased software. Ray Bryan was patient, knowledgeable, resourceful and fast in ultimately identifying the issues and achieving resolution. To date, this was the best tech service I have ever received, surpassing even subscription paid tech support which promise premium service. None have even come close to the support I received this evening. Many thanks, and I will return for future purchases!
Jeffrey Rockett"
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5/5
2024-02-05
Word 2019
"Software delivered by e-mail within 5 minutes, even got a receipt from Microsoft for $00.00 and confirmation on the code key when installation was completed."
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5/5
2024-02-05
Outstanding Customer Service!
"The customer support is fantastic and quick. I love the instructional videos that are sent to ensure ease of use. Thanks!"
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5/5
2024-02-05
Bryan was super helpfull!
"Bryan was polite and professional, he was able to answer all my questions accurately and assured my trust in using software keep to make a purchase of Microsoft Office package.
Software keep is fair and true to their word."
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1/5
2024-02-04
download from email.
"I am not able to download from my email. When I click on link, the screen flickers once, and nothing else."
5/5
2024-02-04
The Help I so Much Needed
"I bought both Windows 11 Pro and Microsoft Office Home and Business and was so tired I had problems with it. I reached out for assistance from the Support team and got Ray Bryan. Bryan took his time to help me but I had just came back from work in the evening after working 13 hours and was mentally burnt out. I asked if we could continue later and he agreed. What a wonderful help! I came back 3 days later and we picked up where we left off but this time he use a Quick Assist Note to help do everything much faster. Thanks a lot Bryan. I'll be sending my wife and daughter to come get their software from SoftwareKeeps"
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5/5
2024-02-03
Installation help
"I could not have installed without his help"
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5/5
2024-02-03
Excellent experience
"Loved how customer service completed my issue swiftly"
5/5
2024-02-03
Lefit Microsoft product
"Positive buying experience of a legitimate version of Office 2021 for Mac."
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4/5
2024-02-03
Great
"Software is a good price and representatives are very responsive."
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5/5
2024-02-02
Outlook 2021
"Simple, easy, fast delivery of software purchase. Very pleased!"
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4/5
2024-02-02
A bit confusing
"After placing the order I received a email with the Product Serial #. the entire page is confusing. I think you need to clean this up and make it simpler to understand."
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5/5
2024-02-02
Great Experience!!
"Emer was very helpful in assisting me with getting Microsoft installed and working on my computer. Very grateful."
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241 - 255 of 10477 reviews
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Retailer Information
Contact:
All Day
+1 877 315 1713
sales@softwarekeep.com
Softwarekeep.com
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This company is currently soliciting reviews
Category Rank
Softwarekeep.com is ranked #17 in computers & electronics
Softwarekeep.com is ranked #2 in software
