"I bought both Windows 11 Pro and Microsoft Office Home and Business and was so tired I had problems with it. I reached out for assistance from the Support team and got Ray Bryan. Bryan took his time to help me but I had just came back from work in the evening after working 13 hours and was mentally burnt out. I asked if we could continue later and he agreed. What a wonderful help! I came back 3 days later and we picked up where we left off but this time he use a Quick Assist Note to help do everything much faster. Thanks a lot Bryan. I'll be sending my wife and daughter to come get their software from SoftwareKeeps"