Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
1 / 5 (1 reviews) average score over the past This merchant had 0% positive reviews over the last Six Months
Six Months
Positive: 0
Neutral: 0
Negative: 1
Write a Review
Customer Reviews | Filter Reviews
1/5
2025-04-05
Neglect and lack of customer care
"I ordered from them on eBay, they cancelled my order without explanation. Then I ordered from their website the same item. I was told they only had half of the quantity I needed. They offered another item as an alternative, I asked them to invoice me from Monday to Friday and didn’t get a single response, asked for my money back and still no reply. Glad I paid with PayPal as I was able to get them to refund me.
These guys weren’t able to Get 'er done, gone shopping in China instead, better prices more reasonable customer service."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
1/5
2016-03-03
Don't do business here!
"What a bunch of RUDE people here. Stay away from this one folks, it'll keep your blood pressure down. From "no stock" to "we don't care if you cancel your order or not" these people should be avoided at all costs! Take heed, go elsewhere."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
1/5
2013-06-28
"I placed an order for a $2.55 audio cable from my mobile device. When I noticed the $52.50 next day shipping charge, I immediately called them and cancelled the order (via voicemail). They shipped the item anyway and said they didn't get my call to cancel. Summit Source would not help me in any way, even though I was willing to keep the item and pay a reasonable shipping fee."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
5/5
2013-05-23
"I like the way these guys do business. Quick email updates after order is placed, and items are shipped the same day. If they say it's in stock, then it's in stock. No game playing here. Plus, they have some of the lowest prices online."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
1/5
2013-02-26
"Absolutely horrible, I ordered two 500 ft cat 6 cables and they send me one box of 1000 ft cable and this was their reply to my email "What would you like to do? Mail it back for us to cut in half for you as (2) 500' FT sections of bulk wire, zipped tied, no box." Customer service is horrible"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
5/5
2013-01-25
"Thanks for great prices and fast delivery. Thanks John"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
5/5
2013-01-18
"Item described accurately, no unpleasent surprises. Kept informed
about progress and received item undamaged and on time."
5/5
2013-01-18
"Ordering was easy and fast, the products arrived very quickly and are exactly what I was looking for. I have already placed several other orders from Summit. They are awesome!"
5/5
2013-01-17
"Order was filled and shipped quickly - order was correct, no issues - great transaction!"
5/5
2013-01-15
"Product arrived sooner than expected - Also came with high quality!"
5/5
2013-01-11
"Good stock availability, fast accurate shipping and very competitive pricing. Hope to do more business in the future!!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
5/5
2012-12-28
"Not only did Summit Source deliver fast, the I website was very easy to use and had exactly what I was looking for."
1 - 15 of 283 reviews
Read our Trust Guidelines
To learn more about reviews and trust on ResellerRatings.com, visit our trust page.
Help Report Fake Reviews
Notice something strange about a store's reviews? Let us know, or report the review directly.
Are you this business?
Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More
Retailer Information
Contact:
Mon-Fri: 9:00am - 5:00 PM Sat-Sun: Closed
260-489-7525
866-637-4965
sales@summitsource.com
Summit Source
visit the website
Share Summit Source's Store Rating
Category Rank
Summit Source is ranked #35 in internet & telecom
