Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
3.69 / 5 (1,415 reviews) average score over the past This merchant had 61.91% positive reviews over the last Six Months
Six Months
Positive: 876
Neutral: 165
Negative: 374
Write a Review
Customer Reviews | Filter Reviews
- Memeber +
5/5
2025-03-24
Swim Outlet is very easy to use.
"Just keeping my membership current. Swim outlet is handy for all swim related accesories."
5/5
2025-03-24
Flipping happy to order new fins
"Not much to say. It was over in seconds."
1/5
2025-03-24
Your check out system was a shock & very upsetting
"I tried to charge my order on my Mastercard but some system you use over rode that and charged another of my credit cards, a Visa without my authorization. I don’t know how you even got the number for the Visa card as I’ve never shopped with Swim outlet before. This is a completely unacceptable action. Logic would dictate that the payment method the HUMAN is choosing should take precedent over some algorithm. I contacted Shop pay(if that’s who is behind this) & that company has no record of me so how did Swim outlet have my other card number? Someone knowledgeable needs to contact me right away about this. Swim outlet is complicit in this & need to take responsibility.
K Thomas"
5/5
2025-03-24
excellent experience at SwimOutlet
"easy to find what I needed; excellent pricing and selection. thank you!"
1/5
2025-03-24
I did not order anything!!!
"Not sure how this even happened"
1/5
2025-03-23
Slow shipment
"Still waiting for pkg..ordered 3/11…now 3/23"
3/5
2025-03-23
first time order
"It took me a while to finalize my order because I was 5cents short of free shipping. I ended up buying another item I didn't really need. Applying the code, filling in the forms, looking for sizes, comparing goggle swim lens colors..time consuming. The next morning I realized I probably would need a size larger because of a recent shoulder surgery and I didn't want tight pressure on that shoulder so I called to change the size. I was unable to get a hold of anyone on the phone (they were all in a meeting) so 'chatted' with a man who told me he couldn't just change the size. He could only cancel the WHOLE order then have someone call me to reorder what I wanted. It all worked out. All the customer service people were helpful. It just took a lot of time to navigate through their system. I am awaiting the order now."
5/5
2025-03-23
Wonderful experience.
"Very nice service and lovely bathing suit. I love it."
5/5
2025-03-23
Great selection and prices
"Found the perfect suit at a good price."
4/5
2025-03-23
A little difficult to manoeuvre through the items
"I had a hard time finding the item I was searching for…it was not easy to add to the cart. Not sure if it was my phone or the website."
5/5
2025-03-23
Excellent services!
"Always order my suits from here for my lifeguard job and they’re amazing!"
1 - 15 of 91305 reviews
Retailer Information
Contact:
24-7
1-800-691-4065
shop@swimoutlet.com
SwimOutlet.com
visit the website
Share SwimOutlet.com's Store Rating
37%
Reply Back Rate
This retailer replies back to your replies in some capacity.
Collection Status
This company is currently soliciting reviews
Category Rank
SwimOutlet.com is ranked #7 in shopping
SwimOutlet.com is ranked #5 in apparel
