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Merchant Member
2025-03-24
1/5
Your check out system was a shock & very upsetting
"I tried to charge my order on my Mastercard but some system you use over rode that and charged another of my credit cards, a Visa without my authorization. I don’t know how you even got the number for the Visa card as I’ve never shopped with Swim outlet before. This is a completely unacceptable action. Logic would dictate that the payment method the HUMAN is choosing should take precedent over some algorithm. I contacted Shop pay(if that’s who is behind this) & that company has no record of me so how did Swim outlet have my other card number? Someone knowledgeable needs to contact me right away about this. Swim outlet is complicit in this & need to take responsibility.
K Thomas"
